Technology Support Specialist II - Digital Learning & IT

Broward-County-Public-Schools; Fort Lauderdale (FL); On-site; USD 38,000 - 59,000; Full time

Job summary

Broward County Public Schools is seeking a Technology Support Specialist II to ensure continuous availability of district technology assets at Stranahan High. You will deliver technical assistance to staff and students, maintain a stable digital learning environment, and coordinate with district-level support for security and updates.

The role involves installing hardware and software, conducting basic troubleshooting, and collaborating with a school-based technology team to support an

Qualifications

• High school diploma or GED required.
• Associate degree or equivalent plus relevant experience preferred.
• Proficiency in Windows, Mac, and iOS operating environments.
• Ability to install and maintain software and hardware.
• Experience with networked computer systems (Virtual and LAN) and enterprise apps.

Responsibilities

• Provide technical assistance and training to staff and students for hardware/software issues.
• Maintain a stable digital learning environment and coordinate with district support for ongoing needs.
• Adhere to district network security standards and coordinate with vendors for hardware/software.
• Install approved hardware and software and perform basic troubleshooting and minor repairs.
• Be part of the on-site technology team and help integrate systems into the learning environment.

Skills

Windows/Mac/iOS proficiency

Troubleshooting

Customer service

Network basics

Hardware/Software basics

Effective communication

Technical guidance and training

Education

High school diploma or GED

Associate degree

Tools

Networking knowledge

Job description

Broward County Public Schools is seeking a Technology Support Specialist II to ensure continuous availability of district technology assets at Stranahan High. You will deliver technical assistance to staff and students, maintain a stable digital learning environment, and coordinate with district-level support for security and updates.

The role involves installing hardware and software, conducting basic troubleshooting, and collaborating with a school-based technology team to support an