School Tech Specialist - 1:1 Devices & A/V Support

To Be Determined; Salisbury (MD); On-site; USD 39,000 - 54,000; Full time

Job summary

Wicomico County Public Schools in Salisbury, Maryland seeks a Technology Specialist I to manage and support school technology systems. You will maintain the 1:1 laptop program, support staff and students, and oversee A/V in classrooms.

The role requires proactive, service-oriented candidates with strong problem-solving skills and experience with Windows and iPadOS. It is a full-time benefitted position with standard school hours.

Qualifications

• High School Diploma or equivalent required.
• Understanding of Help Desk processes and tools.
• Experience with Windows and iPadOS environments.
• Ability to troubleshoot hardware and software issues.
• Strong customer service and communication skills.

Responsibilities

• Maintain and manage a school-wide 1:1 laptop program.
• Provide first-level technical support to staff and students.
• Install, configure, and troubleshoot Windows client systems and iPadOS.
• Open, track, and resolve support tickets in the ticketing system.
• Assist with A/V equipment and classroom tech coordination.

Skills

Help desk

Customer service

Microsoft Windows

iPadOS

A/V support

Organization

Education

High School Diploma or GED

Tools

Active Directory

Microsoft 365

Job description

Wicomico County Public Schools in Salisbury, Maryland seeks a Technology Specialist I to manage and support school technology systems. You will maintain the 1:1 laptop program, support staff and students, and oversee A/V in classrooms.

The role requires proactive, service-oriented candidates with strong problem-solving skills and experience with Windows and iPadOS. It is a full-time benefitted position with standard school hours.