School Office Clerk & Admin Support

Wake County Public School System; Cary (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Wake County Public School System in Cary, NC is seeking a Clerical Assistant to support office operations, answer calls, manage basic clerical tasks, and assist staff and students. The role emphasizes customer service, organization, and confidentiality in a busy school environment.

Responsibilities include copying, filing, scheduling, handling email inquiries, and coordinating with other departments. Proficiency in Microsoft Word, Excel, PowerPoint, and Google Apps is preferred; excellent

Qualifications

• Knowledge of Microsoft Office (Word, Excel, PowerPoint) and Google Apps.
• Excellent customer service skills.
• Excellent organizational skills.
• Effective interpersonal skills to work with a diverse public.
• Ability to maintain confidentiality.
• Ability to communicate clearly and concisely both in oral and written form.
• Ability to operate office equipment (copier, fax, scanner).
• Ability to minimize errors with attention to detail.
• Ability to establish and maintain effective working relationships with staff, students, parents, and community.

Responsibilities

• Performs general clerical duties (e.g., copying, faxing, typing, note taking, scheduling meetings).
• Receives and returns phone calls to employees who need information; answers and sends emails to answer inquiries and delivers needed documents and information; provides customer service to those who visit the office or school.
• Investigates specific questions, concerns, and issues to provide answers and/or resolutions.
• Attends all required meetings and trainings.
• Performs other related duties, as assigned.

Skills

Customer service

Organizational skills

Interpersonal skills

Confidentiality

Written and verbal communication

Attention to detail

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Google Apps

Copier/Scanner

Job description

Wake County Public School System in Cary, NC is seeking a Clerical Assistant to support office operations, answer calls, manage basic clerical tasks, and assist staff and students. The role emphasizes customer service, organization, and confidentiality in a busy school environment.

Responsibilities include copying, filing, scheduling, handling email inquiries, and coordinating with other departments. Proficiency in Microsoft Word, Excel, PowerPoint, and Google Apps is preferred; excellent