School Office Assistant: Front Desk & Admin Support

Palisades High School; Charlotte (NC); On-site; USD 26,000 - 32,000; Full time

Job summary

Charlotte-Mecklenburg Schools seeks an Office Assistant to support the front office. Under supervision, you will perform clerical tasks, respond to inquiries, route calls, and assist with mail, data entry, and file organization at a CMS site in Charlotte, NC.

The role requires a high school diploma and the ability to work professionally under deadlines. You will provide courteous service to staff, students, and visitors while following board policies and procedures.

Qualifications

• High School diploma or equivalent required.
• Ability to perform basic clerical tasks with minimal supervision.
• Familiarity with public school operations and policies.

Responsibilities

• Adhere to laws, policies, and procedures.
• Respond to inquiries and route calls efficiently and confidentially.
• Support stakeholders in person, via phone, and email.
• Open, sort, and distribute mail; perform data entry and file organization.
• Create a positive public relations environment.

Skills

Front desk support

Data entry

Professional communication

Public school knowledge

Team collaboration

Organizational skills

Conflict resolution

Confidentiality

Education

High School diploma or equivalent

Equivalent combination of education and experience

Tools

Office software

Job description

Charlotte-Mecklenburg Schools seeks an Office Assistant to support the front office. Under supervision, you will perform clerical tasks, respond to inquiries, route calls, and assist with mail, data entry, and file organization at a CMS site in Charlotte, NC.

The role requires a high school diploma and the ability to work professionally under deadlines. You will provide courteous service to staff, students, and visitors while following board policies and procedures.