School IT Trainer & Tech Support

Rome City School District; City of Rome (NY); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

The Rome City School District has an anticipated vacancy for a full-time, 12-month Computer Specialist (Training) to serve as the first line of defense for technology-related issues across multiple school buildings. This 8-hour-per-day position trains staff on computer systems, troubleshoots hardware and software problems, and assists with implementing new technologies.

Ideal candidates will be skilled in technical problem-solving, adaptable to various school environments, and capable of

Qualifications

• Minimum qualifications include a Bachelor's degree with 12 credit hours in computer science or related field, or equivalent.
• An Associate's degree with 6 credit hours in CS and two years micro-computer experience is acceptable.
• High school diploma or equivalency with four years of relevant experience is also eligible.

Responsabilités

• Trains personnel in the use of computer hardware including disk handling, printer setup, and operation.
• Conducts in-service training in the use of software and administrative applications.
• Coordinates and resolves problems associated with hardware, software, training, and production.
• Ensures timely implementation of hardware and software, training and production.
• Explains revisions in existing software packages to adapt to changes in administrative processing and procedures.
• Consults with superiors and reports problems and deviations affecting workload and scheduling.
• Uses previously designed and stored programs to set up and make changes in standard forms and/or variable documents by manipulating keyboard activated cursors on display screen.
• Receives training requests and forwards for review.
• Evaluates training needs.
• Develops curriculum to meet training needs.
• Coordinates training schedules.
• Makes recommendations for additional training, as needed.
• Provides continuing telephone support for staff.

Connaissances

Technical problem-solving

Staff training

Adaptability

Hands-on support

Communication

Formation

Bachelor's degree with CS/related field credits

Associate's degree with CS credits + 2 years micro-computer experience

High school diploma + 4 years related experience

Outils

Computer hardware

Peripheral equipment

Software troubleshooting

Description du poste

The Rome City School District has an anticipated vacancy for a full-time, 12-month Computer Specialist (Training) to serve as the first line of defense for technology-related issues across multiple school buildings. This 8-hour-per-day position trains staff on computer systems, troubleshoots hardware and software problems, and assists with implementing new technologies.

Ideal candidates will be skilled in technical problem-solving, adaptable to various school environments, and capable of