Computer Specialist-Training (REPOST)

Rome City School District; City of Rome (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

The Rome City School District has an anticipated vacancy for a full-time, 12-month Computer Specialist (Training) to serve as the first line of defense for technology-related issues across multiple school buildings. This 8-hour-per-day position trains staff on computer systems, troubleshoots hardware and software problems, and assists with implementing new technologies.

Ideal candidates will be skilled in technical problem-solving, adaptable to various school environments, and capable of

Qualifications

• Minimum qualifications include a Bachelor's degree with 12 credit hours in computer science or related field, or equivalent.
• An Associate's degree with 6 credit hours in CS and two years micro-computer experience is acceptable.
• High school diploma or equivalency with four years of relevant experience is also eligible.

Responsibilities

• Trains personnel in the use of computer hardware including disk handling, printer setup, and operation.
• Conducts in-service training in the use of software and administrative applications.
• Coordinates and resolves problems associated with hardware, software, training, and production.
• Ensures timely implementation of hardware and software, training and production.
• Explains revisions in existing software packages to adapt to changes in administrative processing and procedures.
• Consults with superiors and reports problems and deviations affecting workload and scheduling.
• Uses previously designed and stored programs to set up and make changes in standard forms and/or variable documents by manipulating keyboard activated cursors on display screen.
• Receives training requests and forwards for review.
• Evaluates training needs.
• Develops curriculum to meet training needs.
• Coordinates training schedules.
• Makes recommendations for additional training, as needed.
• Provides continuing telephone support for staff.

Skills

Technical problem-solving

Staff training

Adaptability

Hands-on support

Communication

Education

Bachelor's degree with CS/related field credits

Associate's degree with CS credits + 2 years micro-computer experience

High school diploma + 4 years related experience

Tools

Computer hardware

Peripheral equipment

Software troubleshooting

Job description

COMPUTER SPECIALIST (TRAINING) - JOHN JOY ELEMENTARY SCHOOL

The Rome City School District has an anticipated vacancyfor a full-time, 12-month Computer Specialist (Training) to serve as the first line of defense for technology-related issues across multiple school buildings. This 8-hour-per-day position is responsible for supporting and training school staff on the effective use of computer systems, troubleshooting hardware and software problems, and assisting with the implementation of new technologies. Ideal candidates will be skilled in technical problem-solving, adaptable to various school environments, and capable of providing responsive, hands-on support for both staff and student technology needs. This is a competitive civil service position, and applicants must meet minimum eligibility requirements to be considered.

To be eligible for this position, you must meet at least minimum requirements.It is essential that candidates clearly and concisely indicate exactly how they meet the minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removed from consideration.

SCHOOL DISTRICT - COMPETITIVE CLASSIFICATION

COMPUTER SPECIALIST (TRAINING)

DISTINGUISHING FEATURES OF THE CLASS: The incumbent in this position is responsible for assessing and training staff on computer systems to implement and adapt computer software for their individualized use in processing data. An incumbent also operates computers and related peripheral equipment. The work is performed under general supervision of a higher level supervisor, with leeway allowed for the exercise of independent judgment in carrying out the details of the work. Supervision over the work of others is not a responsibility of employees in this class. The incumbent performs related work as required.

TYPICAL WORK ACTIVITIES: (Illustrative Only)

• Trains personnel in the use of computer hardware including disk handling, printer setup, and operation;


• Conducts in-service training in the use of software and administrative applications;


• Coordinates and resolves problems associated with hardware, software, training, and production;


• Ensures timely implementation of hardware and software, training and production;


• Explains revisions in existing software packages to adapt to changes in administrative processing and procedures;


• Consults with superiors and reports problems and deviations affecting workload and scheduling;


• Uses previously designed and stored programs to set up and make changes in standard forms and/or variable documents by manipulating keyboard activated cursors on display screen;


• Receives training requests and forwards for review;


• Evaluates training needs;


• Develops curriculum to meet training needs;


• Coordinates training schedules;


• Makes recommendations for additional training, as needed;


• Provides continuing telephone support for staff.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

• Good knowledge of the use and operation of computers and related peripheral equipment;


• Working knowledge of the application of computer equipment to accounting and statistical problems;


• Working knowledge of office terminology and procedures;


• Ability to adapt purchased software to existing applications;


• Ability to manually manipulate an alpha-numeric keyboard at a satisfactory rate of speed;


• Ability to understand and follow oral and written instructions;


• Ability to plan and schedule computer training activities;


• Ability to instruct others in the use of computers and the adaptability of computers and purchased software to financial and statistical record keeping;


• Accuracy.

MINIMUM QUALIFICATIONS:

Either:

A.) Graduation from a regionally accredited or New York State registered college or university with a Bachelor's Degree, including or supplemented by twelve (12) semester credit hours in the fields of computer science, computer technology, data processing or a closely related field; OR

B.) Graduation from a regionally accredited or New York State registered year college or university with an Associate's Degree, including or supplemented by six (6) semester credit course in the fields of computer science, computer technology, data processing or a closely related field, AND two (2) years of micro-computer experience; OR

C.) Graduation from high school or possession of a high school equivalency diploma AND four (4) years of experience as defined in (B) above.

NOTES:

1. Verifiable part-time and/or volunteer experience as defined in (B) above will be pro-rated toward meeting full-time experience requirements.




2. Successful completion of additional credit hours in computer science, data processing or a closely related field from a regionally accredited or New York State registered college or university may be substituted for work experience above as follows: 3 credit hours = 1 month of experience.