School IT Technician & Systems Support

Dublin City Schools; Dublin (OH); On-site; USD 37,000 - 43,000; Full time

Job summary

Dublin City Schools is seeking a Computer Technician to maintain and optimize the district’s technology infrastructure, devices, and asset inventory. The role provides proactive, user-focused technical support to ensure reliable access to digital tools for students and staff.

You will manage hardware deployments, software updates, and routine repairs, support Google Workspace and Microsoft 365 environments, and work with educators to minimize downtime while upholding security standards and data

Qualifications

• A minimum of an associate degree or equivalent hands-on experience.
• 35 years of experience in IT support, network administration, or systems maintenance. Previous experience in K-12 or higher education is highly preferred.
• Any equivalent combination of education, certifications, and experience deemed appropriate by the Executive Director of Technology and Information or Designee.
• Manage end-to-end IT support, including hardware deployments, software installations, system upgrades, and routine break/fix repairs for staff and student devices.

Responsibilities

• Participates in all phases of technological equipment repair services.
• Support the operation and maintenance of the district’s network infrastructure, including unified communications (VoIP), AV/video conferencing systems, and secure wired/wireless data networks.
• Collaborate with educators and administrative staff to provide technical support, ensuring seamless access to district data systems, digital learning platforms, and cloud-based resources
• Maintain inventory records for all district technology assets, including staff laptops, student 1:1 devices, and classroom peripherals. Utilize asset management software to track device lifecycles, warranties, deployments, and retirements to ensure strict accountability and audit readiness.
• Uphold cybersecurity standards by enforcing district Acceptable Use Policies (AUP), and maintaining strict compliance with educational data privacy regulations (such as FERPA and COPPA).

Skills

IT support

Network administration

System maintenance

Root-cause analysis

Educator communication

Ticket management

Education

Associate degree in IT/CS

Tools

Google Workspace for Education

Microsoft 365

1:1 device programs (Chromebooks, iPads)

MDM (Jamf, Google Admin Console)

Job description

Dublin City Schools is seeking a Computer Technician to maintain and optimize the district’s technology infrastructure, devices, and asset inventory. The role provides proactive, user-focused technical support to ensure reliable access to digital tools for students and staff.

You will manage hardware deployments, software updates, and routine repairs, support Google Workspace and Microsoft 365 environments, and work with educators to minimize downtime while upholding security standards and data