School IT Support Specialist - Tech, Onboarding & Helpdesk

Bishop O’Connell High School; Arlington (VA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Full benefits including 403(b) and退休计划

Job summary

Bishop O’Connell High School in Arlington, Virginia, is seeking an IT Support Specialist to join the Walsh Center team. The role supports faculty, staff, and students, handling hardware, software, networking, and onboarding tasks while contributing to IT projects.

The ideal candidate holds a CompTIA certification or an IT degree and can communicate effectively with both technical and non-technical teammates. This is a 12-month, exempt position with full benefits.

Qualifications

• A current CompTIA Certification (A+, Network+, or Security+ preferred) or an associate or bachelor’s degree in information technology, computer science, computer engineering, or related field.
• Physical requirements include the ability to carry and install computers, peripherals, cables, and cords and will sometimes require the use of ladders and power or hand tools.

Responsibilities

• Install and configure computer hardware and software including printers, scanners, office productivity tools, cables, projectors, and others to ensure the smooth daily operation of the school.
• Respond in a timely manner to service requests in person, over the phone, or via email and support desk software.
• Troubleshoot and resolve basic to intermediate technical issues including hardware failures, cable faults, account permissions, network connections, content filters and others.
• Assist new employees with technical onboarding to ensure immediate access to all necessary systems and devices.
• Maintain accurate and complete documentation for assigned and loaned assets and processes and procedures for daily operations.
• Work with Director of Information Technology and Systems Administrator to test, configure, and implement new equipment and systems and refine policies and procedures.

Skills

CompTIA Certification

Interpersonal skills

Education

Associate or Bachelor’s degree in IT or related field

Job description

Bishop O’Connell High School in Arlington, Virginia, is seeking an IT Support Specialist to join the Walsh Center team. The role supports faculty, staff, and students, handling hardware, software, networking, and onboarding tasks while contributing to IT projects.

The ideal candidate holds a CompTIA certification or an IT degree and can communicate effectively with both technical and non-technical teammates. This is a 12-month, exempt position with full benefits.