Entry-Level IT Support Specialist

Southern Arkansas University; Fairfax (VA); On-site; USD 40,000 - 50,000; Full time

Job summary

A public university in Virginia is seeking an entry-level technology support specialist. This role involves assisting with PC support, troubleshooting network issues, and contributing to community well-being in Fairfax County. Ideal candidates should have a background in computer systems and effective communication skills. The position requires some physical work and the ability to handle up to 25 pounds.

Qualifications

• Ability to troubleshoot personal computer and network systems.
• Experience in installation and troubleshooting of personal computers.
• Ability to read technical manuals and write reports.

Responsibilities

• Assist with basic PC support to customers.
• Troubleshoot problems with PCs and report findings.
• Configure and administer telecommunications systems.

Skills

Knowledge of communications protocol and standards

Knowledge of personal computers and software

Knowledge of network/telecommunications architecture

Effective communication skills

Ability to provide one-on-one training

Troubleshooting skills

Ability to maintain records

Education

High school graduation or equivalent

Associate’s degree in computer science or related field

Job description

A public university in Virginia is seeking an entry-level technology support specialist. This role involves assisting with PC support, troubleshooting network issues, and contributing to community well-being in Fairfax County. Ideal candidates should have a background in computer systems and effective communication skills. The position requires some physical work and the ability to handle up to 25 pounds.