School Front Office Manager - Welcoming & Operations

Academy, Inc.; New Orleans, Northern (LA, KY); Hybrid; USD 31,000 - 40,000; Full time

Benefits offered by this job

401(k) match

Health, dental, and vision insurance

Provided laptop and supplies

Dedicated work space and high-speed IT

Job summary

Élan Academy seeks a Front Office Manager to be the welcoming face of our school community in New Orleans, LA. You will greet scholars, families, staff and visitors, enforce campus policies, and coordinate daily front office operations with a focus on safety and efficiency.

The role involves supporting attendance, records, and communications, plus assisting with leadership tasks and events. A strong service mindset and organizational skills are essential.

Qualifications

• Associate’s Degree preferred.
• Bilingual preferred but not required.
• 3 years of experience in an office environment, preferably within a school.
• Strong organizational and multitasking skills.
• Must be comfortable learning and using school data systems and digital communication tools.

Responsibilities

• Greet scholars, families, staff, and visitors in a professional and courteous manner.
• Enforce visitor policies, sign-in procedures, and campus security protocols.
• Answer and manage incoming calls, route messages, and respond to inquiries.
• Enter and track student attendance-related data and dismissals.
• Provide clerical support to CEO and Leadership Team as needed.
• Maintain a clean, organized front office and coordinate with vendors for supplies.

Skills

Customer Service

Professionalism

Organization & Time Mgmt

Communication

Attention to Detail

Team Collaboration

Education

Associate’s Degree (preferred)

Job description

Élan Academy seeks a Front Office Manager to be the welcoming face of our school community in New Orleans, LA. You will greet scholars, families, staff and visitors, enforce campus policies, and coordinate daily front office operations with a focus on safety and efficiency.

The role involves supporting attendance, records, and communications, plus assisting with leadership tasks and events. A strong service mindset and organizational skills are essential.