School Front Office Administrator – Student & Family Support

Chesterbrook-Academy; Raleigh (NC); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition discounts for your children

Education reimbursement

Job summary

Chesterbrook Academy is seeking an Office Administrator to support daily school operations and deliver an exceptional experience for students, families, and staff. You will be the welcoming face, handling front office duties with professionalism and warmth while ensuring accurate records and smooth communication across the campus.

Responsibilities include managing enrollment, responding to inquiries, coordinating packets and events, and collaborating with leadership to maintain a high standard

Qualifications

• Minimum high school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time effectively in a dynamic environment.
• Proficiency with Microsoft Office, Google Workspace, and comfort learning new systems.
• Friendly, professional demeanor and service-oriented mindset.
• Ability to pass a state and federal background check.

Responsibilities

• Provide outstanding customer service to students, families, staff, and visitors.
• Respond promptly and professionally to parent inquiries and concerns.
• Manage student enrollment, withdrawals, transfers, and waitlists.
• Maintain accurate and organized student and office records.
• Assemble and distribute enrollment packets, school communications, and administrative materials.
• Support scheduling, communication, and planning for school events and meetings.
• Collaborate with school leadership and staff to ensure effective day-to-day operations.
• Maintain a clean, welcoming front office environment.
• Uphold school policies, procedures, and a family-centered culture.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Google Workspace

Background check

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Job description

Chesterbrook Academy is seeking an Office Administrator to support daily school operations and deliver an exceptional experience for students, families, and staff. You will be the welcoming face, handling front office duties with professionalism and warmth while ensuring accurate records and smooth communication across the campus.

Responsibilities include managing enrollment, responding to inquiries, coordinating packets and events, and collaborating with leadership to maintain a high standard