DISPATCHER SCHOOL BUS COMPANY

Driven Group LLC; Baltimore (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Free uniforms

Advancement opportunities

Training & development

Job summary

The Driven Group, LLC is seeking a dependable School Bus Dispatcher to support daily student transportation operations. You will help manage drivers, attendants, routes, and buses to ensure safe, on-time service and effective communication with schools, parents, and management.

The ideal candidate communicates well, stays organized in a fast-paced environment, and handles multiple situations with professional discretion.

Qualifications

• High school diploma or equivalent required.
• Experience in school bus, transportation, dispatch, or operations preferred.
• Strong verbal and written communication skills.
• Excellent organizational, multitasking, and problem-solving abilities.
• Ability to stay professional and make sound decisions in high-pressure situations.
• Proficient with two-way radio, telephone, email, and transportation software.
• Basic computer proficiency including Microsoft Office and electronic record-keeping systems.

Responsibilities

• Coordinate and monitor daily AM and PM school bus and van routes.
• Dispatch drivers and attendants to assigned routes and vehicles.
• Monitor employee call-outs, lateness, absences, and route coverage.
• Arrange substitute drivers, attendants, and vehicles to prevent service interruptions.
• Maintain radio communication with drivers and attendants.
• Track route progress, delays, and vehicle locations.
• Communicate issues to management promptly.
• Coordinate with Operations and Fleet/Maintenance on vehicle status.
• Assist drivers with route directions and information.
• Document incidents and changes in logs and records.
• Ensure safety procedures and policies are followed.
• Contribute to emergency response and incident reporting.
• Maintain confidentiality of sensitive information.
• Perform additional transportation and administrative duties as assigned.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Problem solving

Professional communication

Radio/phone communication

Microsoft Office

Education

High school diploma or equivalent

Tools

Dispatch software

Microsoft Office

Electronic records systems

Job description

Benefits:

• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development

NOW HIRING: SCHOOL BUS DISPATCHER

Company: The Driven Group, LLC Position: School Bus Dispatcher Job Type: Full-Time Industry: Student Transportation / School Bus Operations

Position Summary

The Driven Group, LLC is seeking a dependable, organized, and experienced School Bus Dispatcher to support our daily student transportation operations. The School Bus Dispatcher plays a critical role in ensuring drivers, bus attendants, vehicles, and routes operate safely, efficiently, and on schedule.

The ideal candidate is a strong communicator who can work effectively in a fast-paced environment, manage multiple situations simultaneously, solve problems quickly, and maintain professional communication with drivers, attendants, management, schools, transportation officials, and parents when necessary.

Key Responsibilities

• Coordinate and monitor daily AM and PM school bus and van routes.
• Dispatch drivers and bus attendants to their assigned routes and vehicles.
• Monitor employee call-outs, lateness, absences, and route coverage.
• Arrange substitute drivers, attendants, and vehicles when necessary to prevent service interruptions.
• Maintain consistent radio communication with drivers and attendants throughout daily operations.
• Monitor route progress, delays, vehicle locations, and other transportation concerns.
• Communicate route delays, breakdowns, accidents, student-related concerns, and other operational issues to management promptly.
• Coordinate with the Operations and Fleet/Maintenance teams regarding vehicle breakdowns, substitutions, and vehicles placed out of service.
• Assist drivers with route directions, student transportation information, and operational questions.
• Document incidents, delays, missed stops, breakdowns, call-outs, route changes, and other significant events.
• Maintain accurate daily dispatch logs and transportation records.
• Ensure drivers and attendants follow company safety procedures, communication protocols, and transportation policies.
• Assist with emergency situations and follow established accident, breakdown, and incident-reporting procedures.
• Maintain confidentiality regarding student, employee, route, and company information.
• Perform additional transportation and administrative duties as assigned by management.

Qualifications

• High school diploma or equivalent required.
• Previous school bus, transportation, logistics, dispatch, or operations experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational, multitasking, and problem‑solving abilities.
• Ability to remain professional and make sound decisions in high‑pressure situations.
• Comfortable communicating by two‑way radio, telephone, email, and transportation software.
• Basic computer proficiency, including Microsoft Office and electronic record‑keeping systems.
• Strong attendance and punctuality are essential.
• Knowledge of school transportation operations and safety procedures is preferred.
• Must be able to work early mornings and afternoon transportation hours as required.

What We’re Looking For

We are looking for someone who is dependable, proactive, organized, safety-focused, and able to take control of a busy dispatch operation. The successful candidate should understand that school transportation requires urgency, accuracy, teamwork, and consistent communication to ensure students are transported safely and on time.

Join The Driven Group, LLC and become an important part of the team responsible for keeping our student transportation operations moving safely and efficiently every day.