School-Based Navigator: Connect Students to Care

Brightli; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Top-notch training

Career mobility

Supportive culture

Job summary

Brightli in Springfield, MO seeks a School Based Navigator to connect students with behavioral health services through schools. You will coordinate referrals, assist families with insurance and funding, schedule intake, and maintain documentation across EHR systems.

The role emphasizes collaboration with school staff, families, and community partners, while ensuring timely access to services and compliance with privacy and healthcare regulations. This is a full-time, benefits-eligible position.

Qualifications

• High school diploma required.
• Understanding of mental health systems and school-based service models.
• Knowledge of community resources and ability to coordinate support services.
• Proficiency in documentation and telephonic communication.

Responsibilities

• Coordinate student referrals and connect families to behavioral health services in a timely and supportive manner.
• Guide families through insurance verification, Medicaid screening, funding options, and service enrollment processes.
• Schedule intake appointments and connect students to appropriate services when school-based care is not available or appropriate.
• Build collaborative relationships with school personnel, families, and community partners to support student success and service continuity.
• Connect families with community resources and crisis services when needed.
• Maintain accurate intake, eligibility, and compliance documentation within electronic health record systems.
• Support ongoing insurance verification and documentation updates to ensure continued access to services throughout treatment.
• Collaborate with Billing, Health Information Management (HIM), Quality, and other teams to meet regulatory and operational requirements.
• Answer incoming calls and provide administrative support to school-based service teams.
• Maintain compliance with privacy, confidentiality, security, and ethical standards.
• Participate in training, team meetings, quality improvement initiatives, and professional development activities.
• Perform other duties as assigned

Skills

Interpersonal skills

Communication skills

Documentation proficiency

Driving license/transport

Education

High school diploma

Tools

Electronic Health Records (EHR)

Job description

Brightli in Springfield, MO seeks a School Based Navigator to connect students with behavioral health services through schools. You will coordinate referrals, assist families with insurance and funding, schedule intake, and maintain documentation across EHR systems.

The role emphasizes collaboration with school staff, families, and community partners, while ensuring timely access to services and compliance with privacy and healthcare regulations. This is a full-time, benefits-eligible position.