Scheduling Specialist

Texas Health Resources; Rockwall (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Paid parental leave

Tuition reimbursement

Student loan repayment

Flex spending

Job summary

Texas Health Rockwall is seeking a Scheduling Specialist to coordinate patient appointments across multiple departments. You will ensure accurate scheduling, verify information, and maintain strong patient flow in a fast-paced clinic.

The ideal candidate has a high school diploma, healthcare/customer service experience, and solid communication skills. The role offers full-time hours, benefits, and a collaborative team environment at Texas Health Rockwall.

Qualifications

• High School Diploma or Equivalent required.
• One year of health care experience including customer relations required.
• Two years of professional office/healthcare experience preferred.
• One year of medical terminology or certification is preferred.
• Six months call center experience preferred.
• CHAA - Certified Healthcare Access Associate upon hire preferred.

Responsibilities

• Coordinate and schedules procedures for multiple departments in an accurate and timely manner ensuring maximum productivity and expedient patient flow.
• Selects appropriate procedures and ICD diagnosis, referral, provider, visit type or case, insurance network coverage and location to expeditated patient access to care.
• Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors.
• Verifies medical necessity criteria to ensure documentation in compliance with applicable payor guidelines.
• Participates in special projects or completes other duties as assigned.

Skills

Customer relations

Communication

Multitasking

Team collaboration

Education

High School Diploma or Equivalent

Tools

Scheduling software

Job description

Scheduling Specialist

Bring your passion to Texas Health so we are Better + Together

Work location: Texas Health Rockwall, 3150 Horizon Road, Rockwall, TX 75032

Work hours: Full Time; 40 hours/week; Monday - Friday & Saturday; 8am-4:30pm

Department highlights:

• The Scheduling Specialist interacts in a professional, respectful manner with internal and external customers, and provides excellent customer service to patients and visitors.

• If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you!

• Join our team members who have strong work ethic, positive attitudes, and support each other through collaborative teamwork.

Here's What You Need

• High School Diploma or Equivalent required

• One year of health care experience including customer relations required.

• Two years of professional office/healthcare experience preferred.

• One year of medical terminology or certification is preferred.

• Six months call center experience preferred.

• CHAA - Certified Healthcare Access Associate upon hire preferred

What You Will Do

• Coordinate and schedules procedures for multiple departments in an accurate and timely manner ensuring maximum productivity and expedient patient flow.

• Selects appropriate procedures and ICD diagnosis, referral, provider, visit type or case, insurance network coverage and location to expeditated patient access to care.

• Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors.

• Verifies medical necessity criteria to ensure documentation in compliance with applicable payor guidelines.

• Participates in special projects or completes other duties as assigned.

Additional perks of being a Texas Health Scheduling Specialist

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits.

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights

Texas Health Hospital Rockwall has served Rockwall, Kaufman, Hunt, and surrounding counties since 2007. Our 105-bed acute care hospital provides medical and surgical services to patients from Rockwall, Heath, Fate, Royse City, McLendon-Chisholm, eastern Dallas County, southern Collin County, and nearby communities.

Our hospital provides comprehensive medical and surgical services, including a Level II Neonatal Intensive Care Unit, labor and delivery suites, cardiac catheterization lab, interventional radiology suite, expanded surgery suites, and emergency and intensive care areas. More than 60 physicians practice at Texas Health Rockwall. Our campus also houses a Women's Imaging and Breast Center, bariatric clinic, ambulatory surgery center, and physician practices.

Texas Health Rockwall has earned a CMS Five-Star Rating for patient safety, satisfaction, and clinical outcomes. We also hold the ANCC Pathways to Excellence designation for nursing.

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

Do you still have questions or concerns? Feel free to email your questions to [e-mail]

#LI-AM1

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.