Medical Office Receptionist - Heart & Vascular Specialists - Full-Time, Days

Texas Health Resources; Rockwall (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Paid Parental Leave

Flex spending

Tuition reimbursement

Student Loan Repayment Program

Job summary

Texas Health Resources is seeking a Medical Office Receptionist for Heart & Vascular Specialists in Rockwall, TX. The role supports patient check-in, insurance validation, and appointment coordination in a fast-paced clinic.

You will handle patient communications, collect copays, and ensure accurate charting in the EMR. This full-time day position requires professionalism, teamwork, and strong customer service.

Qualifications

• High School Diploma or equivalent (required).
• 2 years Healthcare experience in a Physician's Clinic (preferred).
• Medical Insurance & Collection Experience (preferred).
• Run eligibility verification against the insurance on file.
• Work assign work queue for No show and cancellation appointments.
• Call patients with estimate cost for daily office visits.
• Monitor patient arrival using Artera platform daily.
• Be an outgoing individual with a friendly attitude.
• Have strong attention to detail.
• Be able to multi-task front desk job responsibilities for a busy Specialty Clinic.
• Must have outstanding communication, interpersonal, customer service, and organizational skills.
• Have knowledge of medical insurance authorization/billing requirements.
• Have demonstrated strong customer service and communication skills.
• Have organizational and time management skills.
• Be proficient computer skills.
• Have knowledge of clinic procedures and regulatory requirements.
• Possess a strong work ethic and a high level of professionalism.
• Be a team player who handles multiple projects simultaneously in a fast-paced environment.

Responsibilities

• Delivers care to patients using the Medical Office Receptionist Process.
• Under direct supervision, check-in patients and completes all paperwork necessary to ensure the admitting process is compliant.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related materials into the correct location in the electronic medical record.
• Prepares charts for patient appointments and pre-registration for appointments.
• Conducts all functions associated with patient check-out including pricing services and collecting payments.
• Schedules appointments according to office guideline.
• Confirms next-day appointments and informs patients of required documentation and time-of-service details.
• Answers phone calls and directs them appropriately.
• Performs other duties as assigned.

Skills

Healthcare experience

Customer service

Multitasking

Proficient computer skills

Communication

Attention to detail

Interpersonal skills

Team player

Friendly attitude

Outgoing personality

Education

High School Diploma or equivalent

Tools

Artera platform

Job description

Medical Office Receptionist - Heart & Vascular Specialists - Full-Time, Days

Bring your passion to Texas Health so we are Better + Together

• Work location: 3144 Horizon Road, Suite 220, Rockwall, TX 75032

• Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm

Heart & Vascular Specialists Department Highlights:

• Looking to develop leadership skills

• Help create a pleasant environment

• Become part of medical practice that shows respect and dignity to all

Here’s What You Need

• High School Diploma or equivalent (required)

• 2 years Healthcare experience in a Physician's Clinic (preferred)

• Medical Insurance & Collection Experience (preferred)

• Run eligibility verification against the insurance on file.

• Work assign work queue for No show and cancellation appointments.

• Call patients with estimate cost for daily office visits.

• Monitor patient arrival using Artera platform daily.

• Be an outgoing individual with a friendly attitude

• Have strong attention to detail

• Be able to multi-task front desk job responsibilities for a busy Speciality Clinic

• Must have outstanding communication, interpersonal, customer service, and organizational skills

• Have knowledge of medical insurance authorization/billing requirements

• Have demonstrated strong customer service and communication skills

• Have organizational and time management skills

• Be proficient computer skills

• Have knowledge of clinic procedures and regulatory requirements

• Possess a strong work ethic and a high level of professionalism

• Be a team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

• Delivers care to patients utilizing the Medical Office Receptionist Process

• Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

• Obtains accurate patient and insurance information, collecting copays and deductible amounts.

• Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

• Prepares charts for patient appointments making sure all necessary information is complete. Pre- Registration for patient appointments

• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.

• Schedules appointments according to office guideline.

• Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.

• Answers phone calls and directs them appropriately.

• Performs other duties as assigned.

Additional perks of being a Texas Health employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards.

Entity Highlights:

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

If you're ready to join us in our mission to improve the health of our community, then let’s show the world how we're even better together!

Feel free to email your questions to [e-mail] .

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Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.