Scheduling Specialist

Texas Health Resources; Plano (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Paid parental leave

Flex spending

Tuition reimbursement

Student loan repayment

Job summary

Texas Health Resources is seeking a Scheduling Specialist at our Plano location to coordinate and schedule procedures across departments, ensuring efficient patient flow and accurate access to care.

Full-time, days, Mon-Fri 8:30am-5pm; 40 hours weekly. Requires healthcare experience and strong customer service, with preferred CHAA certification. Join a collaborative team focused on high-quality patient care and supportive growth opportunities.

Qualifications

• High School Diploma or Equivalent is required.
• One year of healthcare experience including customer relations is required.
• Two years of professional office/healthcare experience preferred.
• One year of medical terminology or certification is preferred.
• Six months call center experience preferred.
• CHAA - Certified Healthcare Access Associate upon hire preferred.

Responsibilities

• Coordinate and schedules procedures for multiple departments in an accurate and timely manner ensuring maximum productivity and expedient patient flow.
• Selects appropriate procedures and ICD diagnosis, referral, provider, visit type or case, insurance network coverage and location to expeditated patient access to care.
• Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors.
• Verifies medical necessity criteria to ensure documentation in compliance with applicable payor guidelines.
• Participates in special projects or completes other duties as assigned.

Skills

Customer service

Healthcare experience

Medical terminology

Call center

CHAA certification

Professional communication

Education

High School Diploma or Equivalent

Job description

Scheduling Specialist

Bring your passion to Texas Health so we are Better + Together

Work location: 6200 West Parker Road, Plano, TX 75093

Work hours: Full-Time; Days; Monday- Friday, 8:30a-5p for 40 hrs/week

Department highlights:

• The Scheduling Specialist interacts in a professional, respectful manner with internal and external customers, and provides excellent customer service to patients and visitors.

• If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you!

• Join our team members who have strong work ethic, positive attitudes, and support each other through collaborative teamwork.

Here’s What You Need

• High School Diploma or Equivalent required

• One year of health care experience including customer relations required.

• Two years of professional office/healthcare experience preferred.

• One year of medical terminology or certification is preferred.

• Six months call center experience preferred.

• CHAA - Certified Healthcare Access Associate upon hire preferred

What You Will Do

• Coordinate and schedules procedures for multiple departments in an accurate and timely manner ensuring maximum productivity and expedient patient flow.

• Selects appropriate procedures and ICD diagnosis, referral, provider, visit type or case, insurance network coverage and location to expeditated patient access to care.

• Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors.

• Verifies medical necessity criteria to ensure documentation in compliance with applicable payor guidelines.

• Participates in special projects or completes other duties as assigned.

Additional perks of being a Texas Health Scheduling Specialist

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits.

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights

For more than a half-century, Texas Health Dallas has been at the forefront of health care in North Texas. We're an 875-bed, Magnet-designated, full-service hospital serving our community in and around Dallas since 1966. We specialize in cancer care, cardiology, neurosciences, women's services and emergency medicine, we've got it. Plus, we're a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women's imaging services. *Texas Health Dallas is a joint Commission-certified Comprehensive Stroke Center, a Level I Trauma Center, a Comprehensive Heart Attack Center, and a designated Magnet hospital. We're a top choice in North Texas for cancer and emergency services, bariatric services, cardiac care and much more. As part of the Texas Health family and its 28,000+ employees, we're one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to [e-mail]

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Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.