Scheduling Specialist

University of North Carolina - Chapel Hill; Elkins Hills (NC); Hybrid; USD 52,000 - 57,000; Full time

Job summary

The University of North Carolina at Chapel Hill seeks a Scheduling Specialist within the Office of the University Registrar (OUR) to support the administration, coordination, and continuous improvement of the University's academic scheduling and classroom space management operations.

Reporting to the Assistant Registrar for Scheduling, this position serves as a key operational and technical resource responsible for maintaining the University's schedule of classes, coordinating classroom

Qualifications

• High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
• Experience with academic scheduling, classroom management, and course scheduling systems (ConnectCarolina, 25Live, SPOTS).
• Knowledge of FERPA and higher education operations; strong customer service and training material development.

Responsibilities

• Maintain schedule of classes and coordinate classroom assignments.
• Support New Student Seat Release and final examination scheduling.
• Assist with system testing, documentation, and user training for scheduling tools.
• Collaborate with faculty and campus partners to optimize instructional space and scheduling processes.

Skills

Office experience

Scheduling coordination

Cross-functional collaboration

Customer service

Communication

Education

High school diploma or equivalent

Tools

ConnectCarolina (PeopleSoft Campus Solutions)

25Live

SPOTS

Job description

Posting Information

• Position Title: Admin Support Specialist - Advanced
• Salary Grade Equivalent: NC10 / GN08
• Position Number: 20078491
• Vacancy ID: P021352
• Position Type: Permanent Staff (SHRA)
• Full-time/Part-time: Full-Time Permanent
• Hours per week: 40
• Work Schedule: Monday - Friday; 8:00 am - 5:00 pm; This position requires flexibility for a hybrid work schedule.
• Work Location: CHAPEL HILL, NC
• Position Location: North Carolina, US
• Hiring Range: $52,000 - $57,000
• Pay Band Information: To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
• Notice to Applicants: This position is not eligible for H-1B sponsorship.

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The Office of the University Registrar (OUR) serves several key duties as set from the Faculty Code of University Government:

1) OUR serves as the keeper of the academic records of all students registered in the University and issues official transcripts and reports of such records; 2) conducts the registration of all students in the University; 3) prepares and publishes the class and examination schedules; and 4) administers the faculty regulations relating to the removal of academic deficiencies incurred in this University and to compliance with probation and readmission requirements.

To fulfill these duties the office has following core service areas for and on behalf of the university community, including students, alumni, administration, faculty, staff, and other constituents.

• Classroom Scheduling
• Curriculum/Student Information System Academic Structure
• Degree Audit/Graduation
• Records and Enrollment
• Student Data/Reporting
• Training, Provisioning and Documentation
• FERPA/Regulatory Compliance Oversight

Position Summary

The University of North Carolina at Chapel Hill seeks a Scheduling Specialist within the Office of the University Registrar (OUR) to support the administration, coordination, and continuous improvement of the University's academic scheduling and classroom space management operations.

Reporting to the Assistant Registrar for Scheduling, this position serves as a key operational and technical resource responsible for maintaining the University's schedule of classes, coordinating classroom assignments, and supporting the effective use of instructional space across undergraduate, graduate, and professional programs.

The Scheduling Specialist partners with academic departments and campus stakeholders to support course scheduling, classroom utilization, New Student Seat Release, final examination scheduling, and other institution-wide scheduling initiatives that promote student access, degree progression, and operational efficiency. The position also supports the administration of 25Live, SPOTS, and ConnectCarolina through system testing, documentation, training, business process support, and user assistance.

Working collaboratively with faculty, Student Services Managers, University Events, the Student Union, ITS, and other campus partners, the Scheduling Specialist interprets scheduling policies, resolves complex scheduling and classroom assignment issues, analyzes classroom utilization data, and recommends process improvements that optimize instructional space, enhance scheduling operations, and support the University's strategic priorities for enrollment growth and student success.

Minimum Education and Experience Requirements

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Management Preferences

Experience working in higher education, preferably in a Registrar's Office, Enrollment Management, Academic Affairs, or Student Services.

Experience with academic scheduling, classroom management, and course scheduling using ConnectCarolina (PeopleSoft Campus Solutions), 25Live, SPOTS, or comparable enterprise scheduling and student information systems.

Knowledge of academic scheduling practices, curriculum management, registration, final examination scheduling, and FERPA as they relate to higher education operations.

Demonstrated experience coordinating cross-functional projects, recommending process improvements, and supporting enterprise system testing or technology implementations.

Experience developing business procedures, training materials, and user training while building collaborative relationships and providing exceptional customer service to campus stakeholders.

Campus Security Authority Responsibilities

Not Applicable.

Quick Link

https://unc.peopleadmin.com/postings/324949

Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.