Scheduling & Patient Experience Front Office Coordinator

University of California, Riverside; La Quinta, Northern (CA, KY); Hybrid; USD 56,000 - 79,000; Full time

Job summary

University of California, Riverside is seeking a Front Office Patient Care Coordinator to support daily clinic operations and enhance patient experience. The role involves scheduling appointments with providers, greeting patients, answering calls, and maintaining accurate electronic records.

The position requires accounting for insurance verification, patient payments, and inventory needs, with shifts including evenings, weekends, and holidays as needed.

Qualifications

• Front Office Patient Care Coordinator duties include scheduling patient appointments in coordination with provider availability.
• Interacts with patients in person and on the phone, answers inquiries, and assists at check-in.
• Maintains electronic records, handles payments, and verifies insurance information.

Responsibilities

• Greet patients at check-in and schedule appointments with provider availability.
• Answer phones, schedule and coordinate patient visits, and update records.
• Verify insurance and process visit payments; ensure clinic supplies are stocked.

Job description

University of California, Riverside is seeking a Front Office Patient Care Coordinator to support daily clinic operations and enhance patient experience. The role involves scheduling appointments with providers, greeting patients, answering calls, and maintaining accurate electronic records.

The position requires accounting for insurance verification, patient payments, and inventory needs, with shifts including evenings, weekends, and holidays as needed.