Patient Access & Front Office Specialist

University-of-California,-Irvin; Irvine (CA); On-site; USD 32,000 - 43,000; Full time

Job summary

University of California, Irvine (UCI) is seeking a temporary front desk/administrative support role in its medical clinics. The position involves scheduling patient appointments across General Medical, Specialty, and Nurse Clinics using the scheduling system, greeting patients, and managing patient flow.

It requires strong customer service, excellent communication, and strict HIPAA compliance. Responsibilities include updating electronic medical records, supporting daily clinic operations with

Qualifications

• Customer service experience with a friendly, professional, and accommodating approach.
• Strong communication and interpersonal skills, with the ability to interact effectively with patients, staff, and healthcare providers.
• Experience performing administrative, clerical, or front office functions in a fast-paced environment.
• Ability to accurately handle confidential information and maintain patient privacy in accordance with HIPAA.
• Strong organizational skills and attention to detail.
• Ability to read, write, and follow written and oral instructions in English.

Responsibilities

• Schedule patient appointments for General Medical, Specialty, and Nurse Clinics using the computerized scheduling system.
• Perform front office reception duties, including greeting patients, answering phones, and facilitating patient flow.
• Maintain and update electronic medical records and complete related administrative and clerical functions.
• Collaborate with nursing staff and healthcare providers to support daily clinic operations and patient care.
• Protect patient confidentiality and follow HIPAA requirements and established health and safety procedures.

Skills

Customer service

Communication

Administrative tasks

HIPAA compliance

Organizational skills

English proficiency

Job description

University of California, Irvine (UCI) is seeking a temporary front desk/administrative support role in its medical clinics. The position involves scheduling patient appointments across General Medical, Specialty, and Nurse Clinics using the scheduling system, greeting patients, and managing patient flow.

It requires strong customer service, excellent communication, and strict HIPAA compliance. Responsibilities include updating electronic medical records, supporting daily clinic operations with