Front Office Patient Care Coordinator (Multi-Specialty) - La Quinta, CA

University of California, Riverside; Riverside (CA); On-site; USD 56,000 - 79,000; Full time

Job summary

University of California, Riverside is seeking a Front Office Patient Care Coordinator to support daily clinic operations, schedule patient appointments, verify insurance, and maintain patient records. The role involves in-person and phone interactions, requiring clear communication and professionalism.

The position is full-time in the Riverside area with typical hours 8AM–5PM and may require occasional evenings, weekends, or holidays.

Qualifications

• Experience in front office support in a medical setting.
• Ability to schedule appointments and verify insurance.
• Excellent communication and customer service skills.
• Proficiency with electronic medical records is a plus.

Responsibilities

• Schedule patient appointments aligned with provider availability.
• Answer phones, greet patients, and collect information.
• Update electronic records and verify insurance details.
• Process visit payments and assist with clinic supplies.
• Support operations across UCR Health clinics as needed.

Skills

Front office operations

Appointment scheduling

Patient communication

Insurance verification

Job description

Priority Application Deadline: 09/18/2026

Overview

Job ID 37954674 Category Healthcare Organization UCR Health Department UCRH Clinic La Quinta Location Riverside Area Salary $55,645 - $78,864 Date Posted September 3, 2026 Application Deadline Open Until Filled Schedule 8AM - 5PM Full/Part Time Full-time(100%) Level of Supervision Supervision Personnel Program Code Professional & Support Staff Other Information Qualifies for Employee Referral Bonus: No UC Internal Job: No

Position Information

The Front Office Patient Care Coordinator will perform front office functions to contribute to efficient day-to-day operations and a positive patient experience. Provides administrative support to the providers and interacts with patients by scheduling patient appointments in tandem with the provider availability, interacts with patients in person and on the phone, answers phone, greets patient at check-in, collects patient information, updates/maintains electronic records, insurance verification, handles visit payments, ensures the clinic has needed inventory for operation, and performs clerical tasks. The full salary range for the Administrative Assistant II is between $26.65 - $37.77 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements. This position will be primarily assigned to a work location; but may also float as needed to various UCR Health clinic locations. This position may require you to work different shifts, including evenings, weekends, and holidays.