Per Diem Medical Assistant & Front Desk Coordinator

University of California, Riverside; California; On-site; USD 39,950 - 42,705; Part time

Job summary

The University of California, Riverside is looking for a Medical Assistant / Patient Care Coordinator to provide medical, technical, and administrative support across different clinics. The role ensures efficient operations and a positive patient experience.

Candidates should have a Medical Assistant Diploma and experience in front- and back-office duties. Responsibilities include escorting patients, recording vital signs, scheduling appointments, and handling clerical tasks. This position offers a per-diem salary of $29.77 per hour.

Qualifications

• Experience in front- and back-office duties in a medical environment.
• Ability to handle medical equipment, computers, and work in various specialties.
• Bilingual-English/Spanish preferred.

Responsibilities

• Escort patients to exam rooms.
• Take and record vital signs and medical histories.
• Prepare patients for examination and assist physicians.
• Schedule appointments based on provider availability.
• Answer clinic phone calls and greet patients.

Skills

Understanding of medical terminology

Demonstrated customer service skills

Strong oral and written communication skills

Strong interpersonal skills

Education

Medical Assistant Diploma

Job description

Position Information

The Medical Assistant / Patient Care Coordinator employees will have the opportunity to work in different clinics and specialties on a per diem basis. This position performs medical, technical, and administrative support services to contribute to the efficient day-to-day operations, providing a positive patient experience. Clinical duties may include escorting patients to exam rooms, taking and recording vital signs and medical histories, preparing patients for examination, assist in procedures, and other duties as directed by physician. Provides administrative support to the providers and interacts with patients by scheduling patient appointments in tandem with the provider availability, interacts with patients in person and on the phone, answers clinic phone, greets patient at check-in, collects patient information, updates/maintains electronic records, insurance verification, handles visit payments, ensures the clinic has needed inventory for operation, and performs clerical tasks. This position will be primarily assigned to our clinics in Riverside, CA clinics; but on occasion may also be requested to float as needed to other UCR Health clinic locations. Please Note: Per diem appointees may be scheduled on a pre-scheduled basis or as needed on a day-to-day basis or called off from a pre-established schedule as determined by the University and clinical operation needs. The full salary range for the Per Diem Medical Assistant / Patient Care Coordinator is $ 29.77 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Position Information

The Medical Assistant / Patient Care Coordinator employees will have the opportunity to work in different clinics and specialties on a per diem basis. This position performs medical, technical, and administrative support services to contribute to the efficient day-to-day operations, providing a positive patient experience. Clinical duties may include escorting patients to exam rooms, taking and recording vital signs and medical histories, preparing patients for examination, assist in procedures, and other duties as directed by physician. Provides administrative support to the providers and interacts with patients by scheduling patient appointments in tandem with the provider availability, interacts with patients in person and on the phone, answers clinic phone, greets patient at check-in, collects patient information, updates/maintains electronic records, insurance verification, handles visit payments, ensures the clinic has needed inventory for operation, and performs clerical tasks. This position will be primarily assigned to our clinics in Riverside, CA clinics; but on occasion may also be requested to float as needed to other UCR Health clinic locations. Please Note: Per diem appointees may be scheduled on a pre-scheduled basis or as needed on a day-to-day basis or called off from a pre-established schedule as determined by the University and clinical operation needs. The full salary range for the Per Diem Medical Assistant / Patient Care Coordinator is $ 29.77 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Requirements

Educational Requirements

Degree

Medical Assistant Diploma.

Requirement

Required

Experience Requirements

Experience

Experience working in an environment performing tasks related to front and back office duties related to this position.

Requirement

Preferred

Experience

Experience using standard exam room medical equipment and computers.

Requirement

Experience

Experience working in a women's health, primary care, or multi-specialty clinic.

Requirement

Minimum Requirements

• Understanding of medical terminology.
• Must demonstrate customer service skills appropriate to the job.
• Familiarity with universal precautions, handling of bio-hazardous waste, specimen identification and transport.
• Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties.
• Ability to maintain a work pace appropriate to the workload.
• Ability to work well in a constantly changing environment.
• Strong oral and written communication skills to effectively communicate with patients of varying ages and multicultural backgrounds.
• Strong interpersonal skills.
  
  

Preferred Qualifications

• Bilingual-English/Spanish.
  
  

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
  
  

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

Department Custom Scope

The Medical Assistant / Patient Care Coordinator employees will have the opportunity to work in different clinics and specialties on a per diem basis. This position performs medical, technical, and administrative support services to contribute to the efficient day-to-day operations, providing a positive patient experience. Clinical duties may include escorting patients to exam rooms, taking and recording vital signs and medical histories, preparing patients for examination, assist in procedures, and other duties as directed by physician. Provides administrative support to the providers and interacts with patients by scheduling patient appointments in tandem with the provider availability, interacts with patients in person and on the phone, answers clinic phone, greets patient at check-in, collects patient information, updates/maintains electronic records, insurance verification, handles visit payments, ensures the clinic has needed inventory for operation, and performs clerical tasks. This position will be primarily assigned to our clinics in Riverside, CA clinics; but on occasion may also be requested to float as needed to other UCR Health clinic locations. Please Note: Per diem appointees may be scheduled on a pre-scheduled basis or as needed on a day-to-day basis or called off from a pre-established schedule as determined by the University and clinical operation needs. The full salary range for the Per Diem Medical Assistant / Patient Care Coordinator is $ 29.77 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.