Orthodontic Scheduling Coordinator — Patient Experience Pro

TC Orthodontics; Minneapolis (MN); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

PTO

STD/LTD

401(k)

Job summary

Southern Orthodontic Partners seeks an experienced Orthodontic Scheduling Coordinator / Front Desk to deliver exceptional patient experiences in a fast-paced setting. You will greet patients, answer calls, and help manage appointments at multiple locations.

Ideal candidates have 1–2 years in a dental front office, familiarity with Dentrix/Eaglesoft/Open Dental, and comfort with insurance verification and payments. This full-time role includes benefits and a collaborative clinical team.

Qualifications

• 1-2 years of dental front office experience preferred.
• Familiar with Dentrix, Eaglesoft, or Open Dental.
• Experience with insurance verification and scheduling.

Responsibilities

• Greet and check in orthodontic patients with a friendly, professional attitude.
• Answer calls and schedule appointments; resolve questions.
• Maintain efficient provider schedule and minimize gaps.
• Process patient payments and assist with insurance questions.
• Coordinate communication between patients, doctor, and clinical team.

Skills

Dental front office experience

Customer service

Scheduling proficiency

Education

1-2 years dental front office experience

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Southern Orthodontic Partners seeks an experienced Orthodontic Scheduling Coordinator / Front Desk to deliver exceptional patient experiences in a fast-paced setting. You will greet patients, answer calls, and help manage appointments at multiple locations.

Ideal candidates have 1–2 years in a dental front office, familiarity with Dentrix/Eaglesoft/Open Dental, and comfort with insurance verification and payments. This full-time role includes benefits and a collaborative clinical team.