Scheduling & Operations Manager - On-Call (Nonprofit)

Acld; Bethpage (NY); On-site; USD 60,000 - 73,000; Full time

Job summary

ACLD (Adults and Children with Learning and Developmental Disabilities, Inc.) seeks a Scheduling and Operations Manager in Bethpage, NY. The role oversees daily supervision of scheduling and coordination of per diem staff to ensure quality care within the agency.

This full-time position requires flexibility, on-call duties, and the ability to manage multiple priorities while maintaining fiscal integrity and strong relationships with internal and external stakeholders across Nassau and Suffolk

Qualifications

• High School Diploma or equivalent required; Bachelor’s Degree preferred.
• Three years experience working in the field of human services.
• Two years supervisory experience.
• Knowledge of OPWDD regulations and systems preferred.

Responsibilities

• Monitor daily house schedules to ensure services are provided while reducing overtime costs.
• Design and implement systems to promote organizational efficiencies and ensure policy compliance.
• Supervise per diem staff, review and approve payroll, and evaluate staff performance.
• Coordinate on-call coverage to ensure health and safety across programs.
• Oversee the hiring process and assist in staff recruitment; ensure training needs are met.
• Monitor overtime and contracted temp staff utilization to develop cost-saving initiatives.
• Analyze weekly staffing hours to cover shifts and manage program budgets.
• Act as liaison with contracted temp agencies to ensure quality services and budgetary compliance.
• Maintain Per Diem databases and track departmental trends.
• Conduct New Hire Orientation Day 2 for Adult Services.

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Job description

ACLD (Adults and Children with Learning and Developmental Disabilities, Inc.) seeks a Scheduling and Operations Manager in Bethpage, NY. The role oversees daily supervision of scheduling and coordination of per diem staff to ensure quality care within the agency.

This full-time position requires flexibility, on-call duties, and the ability to manage multiple priorities while maintaining fiscal integrity and strong relationships with internal and external stakeholders across Nassau and Suffolk