Scheduling and Operations Manager

Adults and Children with Learning Disabilities; Bethpage (NY); On-site; USD 60,000 - 73,000; Full time

Job summary

ACLD in Bethpage, NY seeks a seasoned Scheduling and Operations Manager to supervise scheduling managers and coordinate Per Diem staff, ensuring quality care. The role demands initiative, problem solving, and the ability to balance multiple priorities while maintaining effective relationships with staff and external departments.

The position is full-time, requires on-call flexibility, and focuses on reducing overtime costs while promoting organizational efficiency within the agency.

Qualifications

• Three years experience in human services.
• Two years supervisory experience.
• Knowledge of OPWDD regulations and systems preferred.

Responsibilities

• Monitor daily staffing to cover vacancies and control overtime costs.
• Design systems to promote efficiencies and policy compliance.
• Supervise per diem staff, review payroll, and evaluate performance.
• Coordinate on-call coverage for health and safety of programs.
• Oversee hiring and staff development across houses.
• Manage overtime and temp staff usage to save costs.
• Analyze weekly staffing to cover shifts and manage budgets.
• Liaise with temp agencies to ensure quality services and budget compliance.
• Maintain relationships with ACLD programs to maximize service coordination.
• Oversee Per Diem databases and data trends for the department.
• Conduct New Hire Orientation Day 2 for Adult Services.

Skills

Three years experience in human s erv

Two years supervisory

OPWDD regulations knowledge

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Scheduling and Operations Manager

Regular Full-Time Bethpage, NY, US

12 days ago Requisition ID: 5392

Salary Range: $66,300.00 To $66,300.00 Annually

Scheduling and Operations Manager

Help Others to ASPIRE HIGHER!

When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1000+ staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to create a meaningful impact in the lives of the amazing people we support.

ACLD (Adults and Children with Learning and Developmental Disabilities, Inc.) is looking for a seasoned, dynamic Scheduling and Operations Manager. This employee will be r esponsible for the daily supervision of Scheduling Manager and coordination of Per Diem staff to ensure quality care within the agency.

The ideal candidate can manage diverse duties and multiple priorities; and is able to maintain effective relationships with staff and other internal/external departments. Candidate should have strong initiative, excellent problem-solving skills and the ability to be creative, while managing multiple priorities.

This is a full-time position and requires flexibility in work schedule. Position is also required to be on-call.

Responsibilities:

• Monitor the daily house schedules to ensure that services are provided in times of staff vacancies while simultaneously maintaining the financial integrity by the agency by reducing overtime cost.
• Design and implement systems, which promote organizational efficiencies as well as compliance with ACLD policies, procedures and regulations
• Supervise per diem staff, review and approve payroll, and evaluate staff performance.
• Participate in the department on-call system only as it relates to coverage needs and secure staff coverage for vacancies to ensure the health and safety of each program.
• Oversee the hiring process and assist in staff recruitment. Ensure staff is meeting training and development needs of each house.
• Monitor the use of overtime and contracted temp staff utilization in all residential programs to develop and implement cost saving initiatives
• Complete and review the weekly residential staffing hour’s utilization analyses to develop and implement strategies to effectively cover shifts at each program and manage expense budgets to ensure the fiscal integrity of the Per Diem Staffing program
• Act as the departmental liaison with contracted temp agencies to ensure quality services and budgetary compliance.
• Maintain collaborative relationships with other ACLD programs and departments to maximize service coordination and integration.
• Oversee general management of Per Diem databases, including collecting and entering all data related to departmental trends.
• Conduct training and participate in facilitating New Hire Orientation Day 2 for Adult Services

We require:

• High School Diploma or equivalent required; Bachelor’s Degree preferred
• Three years experience working in the field of human services
• Two years supervisory experience
• Knowledge of OPWDD regulations and systems preferred