Scheduling and Operations Manager

Acld; Bethpage (NY); On-site; USD 60,000 - 73,000; Full time

Job summary

ACLD (Adults and Children with Learning and Developmental Disabilities, Inc.) seeks a Scheduling and Operations Manager in Bethpage, NY. The role oversees daily supervision of scheduling and coordination of per diem staff to ensure quality care within the agency.

This full-time position requires flexibility, on-call duties, and the ability to manage multiple priorities while maintaining fiscal integrity and strong relationships with internal and external stakeholders across Nassau and Suffolk

Qualifications

• High School Diploma or equivalent required; Bachelor’s Degree preferred.
• Three years experience working in the field of human services.
• Two years supervisory experience.
• Knowledge of OPWDD regulations and systems preferred.

Responsibilities

• Monitor daily house schedules to ensure services are provided while reducing overtime costs.
• Design and implement systems to promote organizational efficiencies and ensure policy compliance.
• Supervise per diem staff, review and approve payroll, and evaluate staff performance.
• Coordinate on-call coverage to ensure health and safety across programs.
• Oversee the hiring process and assist in staff recruitment; ensure training needs are met.
• Monitor overtime and contracted temp staff utilization to develop cost-saving initiatives.
• Analyze weekly staffing hours to cover shifts and manage program budgets.
• Act as liaison with contracted temp agencies to ensure quality services and budgetary compliance.
• Maintain Per Diem databases and track departmental trends.
• Conduct New Hire Orientation Day 2 for Adult Services.

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Scheduling and Operations Manager

Regular Full-Time Bethpage, NY, US

Salary Range: $66,300.00 To $66,300.00 Annually

Scheduling and Operations Manager

Help Others to ASPIRE HIGHER!

When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1000+ staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to create a meaningful impact in the lives of the amazing people we support.

ACLD (Adults and Children with Learning and Developmental Disabilities, Inc.) is looking for a seasoned, dynamic Scheduling and Operations Manager. This employee will be r esponsible for the daily supervision of Scheduling Manager and coordination of Per Diem staff to ensure quality care within the agency.

The ideal candidate can manage diverse duties and multiple priorities; and is able to maintain effective relationships with staff and other internal/external departments. Candidate should have strong initiative, excellent problem-solving skills and the ability to be creative, while managing multiple priorities.

This is a full-time position and requires flexibility in work schedule. Position is also required to be on-call.

Responsibilities:

• Monitor the daily house schedules to ensure that services are provided in times of staff vacancies while simultaneously maintaining the financial integrity by the agency by reducing overtime cost.
• Design and implement systems, which promote organizational efficiencies as well as compliance with ACLD policies, procedures and regulations
• Supervise per diem staff, review and approve payroll, and evaluate staff performance.
• Participate in the department on-call system only as it relates to coverage needs and secure staff coverage for vacancies to ensure the health and safety of each program.
• Oversee the hiring process and assist in staff recruitment. Ensure staff is meeting training and development needs of each house.
• Monitor the use of overtime and contracted temp staff utilization in all residential programs to develop and implement cost saving initiatives
• Complete and review the weekly residential staffing hour’s utilization analyses to develop and implement strategies to effectively cover shifts at each program and manage expense budgets to ensure the fiscal integrity of the Per Diem Staffing program
• Act as the departmental liaison with contracted temp agencies to ensure quality services and budgetary compliance.
• Maintain collaborative relationships with other ACLD programs and departments to maximize service coordination and integration.
• Oversee general management of Per Diem databases, including collecting and entering all data related to departmental trends.
• Conduct training and participate in facilitating New Hire Orientation Day 2 for Adult Services

We require:

• High School Diploma or equivalent required; Bachelor’s Degree preferred
• Three years experience working in the field of human services
• Two years supervisory experience
• Knowledge of OPWDD regulations and systems preferred