Scheduling & Operations Liaison - Tree Care

Southern-Botanical,-Inc.; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid-Time Off

Holiday Pay

401k with company match

Health, Vision and Dental Insurance

Recognition program and performance

Company paid industry certifications.

Job summary

Southern Botanical is seeking a team-oriented scheduling liaison in our Dallas office to connect sales and operations and ensure a positive client experience. This in-office role is based at our Dallas Mockingbird & 35 offices.

You will review work orders, optimize routes in Aspire, and manage communications with clients and crews while maintaining contracts and supporting arborists. A Bachelor’s degree and 2+ years in Office 365 are required.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Excellent written and verbal communication.
• 2+ years’ experience with Office 365 with proficiency in Excel and Outlook.
• Ability to collaborate effectively within a team.
• Exceptional organizational skills and attention to detail.
• Self-motivated and driven.
• Friendly and client-focused attitude.
• Experience with Aspire is a plus.

Responsibilities

• Review and coordinate work orders, providing necessary support to arborists.
• Maintain contracts and work orders, and schedule work accurately in Aspire, optimizing routes so crews stay efficient and work is completed on time to meet client needs and objectives.
• Manage internal and external communications related to job scheduling via email and phone.
• Ensure the timely and successful delivery of solutions according to client needs and objectives.
• Deliver exceptional client experience by addressing client inquiries and concerns promptly and effectively.
• Understand industry standard terms, operations, and procedures for arboriculture.

Skills

Office 365

Microsoft Excel

Microsoft Outlook

Strong communication

Team collaboration

Organizational skills

Client-focused

Self-motivated

Aspire (project management)

Education

Bachelor’s degree or equivalent

Tools

Aspire

Job description

Southern Botanical is seeking a team-oriented scheduling liaison in our Dallas office to connect sales and operations and ensure a positive client experience. This in-office role is based at our Dallas Mockingbird & 35 offices.

You will review work orders, optimize routes in Aspire, and manage communications with clients and crews while maintaining contracts and supporting arborists. A Bachelor’s degree and 2+ years in Office 365 are required.