Scheduler - Tree Care

Southern-Botanical,-Inc.; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid-Time Off

Holiday Pay

401k with company match

Health, Vision and Dental Insurance

Recognition program and performance

Company paid industry certifications.

Job summary

Southern Botanical is seeking a team-oriented scheduling liaison in our Dallas office to connect sales and operations and ensure a positive client experience. This in-office role is based at our Dallas Mockingbird & 35 offices.

You will review work orders, optimize routes in Aspire, and manage communications with clients and crews while maintaining contracts and supporting arborists. A Bachelor’s degree and 2+ years in Office 365 are required.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Excellent written and verbal communication.
• 2+ years’ experience with Office 365 with proficiency in Excel and Outlook.
• Ability to collaborate effectively within a team.
• Exceptional organizational skills and attention to detail.
• Self-motivated and driven.
• Friendly and client-focused attitude.
• Experience with Aspire is a plus.

Responsibilities

• Review and coordinate work orders, providing necessary support to arborists.
• Maintain contracts and work orders, and schedule work accurately in Aspire, optimizing routes so crews stay efficient and work is completed on time to meet client needs and objectives.
• Manage internal and external communications related to job scheduling via email and phone.
• Ensure the timely and successful delivery of solutions according to client needs and objectives.
• Deliver exceptional client experience by addressing client inquiries and concerns promptly and effectively.
• Understand industry standard terms, operations, and procedures for arboriculture.

Skills

Office 365

Microsoft Excel

Microsoft Outlook

Strong communication

Team collaboration

Organizational skills

Client-focused

Self-motivated

Aspire (project management)

Education

Bachelor’s degree or equivalent

Tools

Aspire

Job description

We are seeking a team player who is eager to build a long-term career in the field of Tree Care with an industry leader. This key role is the liaison and connection between the sales and operations team for all scheduling purposes, including client communications, efficient routing, and working with the team to ensure a positive client experience. The ideal candidate will be results-driven, highly organized, and client-focused. This position is an in-office role and will be based at our beautiful offices at Mockingbird & 35 in Dallas.

Responsibilities

• Review and coordinate work orders, providing necessary support to arborists.
• Maintain contracts and work orders, and schedule work accurately in Aspire (project management software), optimizing routes so crews stay efficient and work is completed on time to meet client needs and objectives.
• Manage internal and external communications related to job scheduling via email and phone.
• Ensure the timely and successful delivery of solutions according to client needs and objectives.
• Deliver exceptional client experience by addressing client inquiries and concerns promptly and effectively.
• Understand industry standard terms, operations, and procedures for arboriculture.

Requirements

• Bachelor’s Degree or equivalent work experience.
• Excellent written and verbal communication skills.
• 2+ years’ experience with Office 365 with proficiency in Microsoft Excel, Outlook, and the ability to learn new software.
• Ability to collaborate effectively within a team environment.
• Exceptional organizational skills and attention to detail.
• Self-motivated and driven.
• Friendly and client-focused attitude.
• Experience with Aspire is a plus.

Perks

• Paid-Time Off
• Holiday Pay
• 401k with company match
• Health, Vision and Dental Insurance
• Recognition program and performance bonus
• Company paid industry certifications.

Southern Botanical is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Southern Botanical participates in the E-Verify program.