Scheduling & Operations Lead – Multi-Branch Optimization

Moxie Pest Control; Irving (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Great Places To Work

Top Places to Work

Awards & Recognition

Monthly Company Events

Company Service Projects

Medical coverage

401K Plan

Long- and Short-term Disability

Paid Time Off

Job summary

Moxie Pest Control is seeking a Scheduling Manager to optimize routes and lead a scheduling team across 32 branch locations. You will coach direct reports, implement scheduling strategies, and partner with Finance to forecast work pool volumes, while ensuring adherence to best practices and driving KPI improvements.

The role combines hands-on leadership with data-driven oversight to align office and field teams with strategic goals and cost efficiencies.

Qualifications

• 3 years of experience in scheduling or operations, ideally multi-site/branch
• Proven experience coaching direct reports
• Excellent communication for cross-functional collaboration
• Experience with route optimization tools or logistics software is a plus

Responsibilities

• Optimize delivery/service routes across 32 branch locations to maximize efficiency and minimize cost
• Monitor and adjust scheduling strategies as branch needs shift
• Provide monthly coaching sessions, observations, and performance evaluations for direct reports
• Monitor adherence to best-practice processes across branches to prevent operational drift
• Deliver training to build team skills and consistency in scheduling practices
• Lead hiring for scheduling team roles, including sourcing, interviewing, onboarding
• Report job pool completion status in monthly meetings with leadership
• Inform senior leadership on work pool state and risks to completion
• Partner with Finance on forecasted projections and work pool volume planning
• Build and maintain spreadsheets/tracking tools to monitor KPIs for office and field
• Use KPI data to identify trends, gaps, and improvement opportunities

Skills

Scheduling or operations

Direct reports coaching

Communication skills

Route optimization tools

Job description

Moxie Pest Control is seeking a Scheduling Manager to optimize routes and lead a scheduling team across 32 branch locations. You will coach direct reports, implement scheduling strategies, and partner with Finance to forecast work pool volumes, while ensuring adherence to best practices and driving KPI improvements.

The role combines hands-on leadership with data-driven oversight to align office and field teams with strategic goals and cost efficiencies.