Scheduling Manager – Portland, ME

Cornerstone Caregiving; Portland, Northern (ME, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Cornerstone Caregiving, based in Portland, ME, is seeking an organized office professional to manage caregiver schedules and support the local team. You will report to the Operating Director and help grow and oversee daily operations in a busy in-home care office.

Ideal candidates have at least one year of home care/healthcare experience and recruiting experience, with strong customer service and compliance mindset.

Qualifications

• At least one year of experience in home care/healthcare.
• At least one year of recruiting experience.
• Experience managing office schedules and staffing.
• Familiar with state and federal regulations compliance.

Responsibilities

• Assess client needs and caregiver availability to staff shifts.
• Ensure office compliance with state and federal regulations.
• Assist with incoming calls from prospective and current clients and caregivers.
• Provide general operational support to the Operating Director.
• Rotate managing phone calls after hours to ensure shifts are staffed.

Skills

Scheduling coordination

Customer service

Regulatory compliance

Recruiting

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

Office Location:Portland, ME

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office’s compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who:

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Take the next step in your career path at Cornerstone Caregiving. Join our team of caring professionals who are making life brighter for seniors.