Scheduling Manager – Manchester, NH

The Top Gun Program - Cornerstone Caregiving; Manchester (NH); On-site; USD 36,000 - 48,000; Full time

Job summary

Cornerstone Caregiving, based in Manchester, NH, is seeking an Office Scheduler/Coordinator to manage client and caregiver schedules and support the local Operations Director. The role involves compliance with regulations, high-volume phone handling, and general administration in a fast-paced environment.

The ideal candidate will have at least one year of home care/healthcare and recruiting experience, with a proactive approach to staffing and customer service.

Qualifications

• At least 1 year of experience in home care/healthcare.
• At least 1 year of recruiting experience.
• Ability to manage schedules and coordinate staff across shifts.

Responsibilities

• Schedule management to ensure shifts are properly staffed.
• Ensure office compliance with state and federal regulations.
• Provide customer service to prospective and current clients and caregivers.
• Provide general administrative support to the Operating Director.
• Rotate after-hours on-call coverage to maintain staffing.

Skills

Schedule management

Compliance

Customer service

Administration

On-call coordination

Job description

Cornerstone Caregiving

is a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

Office Location

Manchester, NH

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office’s compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.