Onsite Scheduling Coordinator-Mon-Fri, Growth & Benefits

BAYADA Home Health Care; Dartmouth (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid holidays

Vacation and sick time

Life insurance

Employee Assistance Program (EAP)

Direct deposit

Professional development and growth

Job summary

BAYADA Home Health Care in Dartmouth, MA is seeking a Scheduling Coordinator to support daily operations, coordinate caregiver and client schedules, and ensure continuity of care for Bristol County clients. This on-site role offers a Monday–Friday schedule and opportunities to grow within a nationally recognized home health organization.

The successful candidate will have strong communication, multitasking, organization, and customer service skills, with a focus on teamwork and patient- and

Qualifications

• High school diploma or equivalent required.
• Minimum of one (1) year of scheduling experience preferred.
• Minimum of two (2) years of customer service experience required.
• Bilingual candidates (Portuguese, Spanish, and/or Creole) encouraged to apply.
• Healthcare, home care, staffing, or customer service experience a plus.

Responsibilities

• Demonstrate BAYADA values: compassion, excellence, reliability.
• Assist Client Services Managers with scheduling and call-out coverage.
• Coordinate client service schedules to ensure continuity of care.
• Enter and maintain caregiver schedules and client referrals accurately.
• Communicate with clients regarding service start dates and scheduling updates.
• Build and maintain positive relationships with clients and caregivers.
• Support onboarding and training logistics for newly hired caregivers.
• Collaborate with CSMs and office leadership to support daily operations.
• Manage changing priorities in a high-volume environment.
• Maintain accurate records and data entry within office systems.
• Support the office in delivering exceptional client and employee experiences.

Skills

Phone communication

Multitasking

Organizational skills

Customer service

Teamwork / collaboration

English communication

Adaptability

Education

High school diploma or equivalent

Tools

Data entry

Office software

Job description

BAYADA Home Health Care in Dartmouth, MA is seeking a Scheduling Coordinator to support daily operations, coordinate caregiver and client schedules, and ensure continuity of care for Bristol County clients. This on-site role offers a Monday–Friday schedule and opportunities to grow within a nationally recognized home health organization.

The successful candidate will have strong communication, multitasking, organization, and customer service skills, with a focus on teamwork and patient- and