Scheduling Manager — Care Operations & Floor Support

developmentaloptions; Pocatello (ID); On-site; USD 48,000 - 70,000; Full time

Job summary

Developmental Options is a community-based non-profit organization dedicated to providing comprehensive care and services to individuals with developmental delays. The Scheduling Manager role ensures adequate staffing within the ICF/IID program, develops and maintains employee schedules, and coordinates staffing to meet facility needs while supporting leadership in operational tasks.

This full-time, on-site position may require more than 40 hours per week, with a schedule that includes evenings

Qualifications

• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office and Google tools; ability to learn scheduling software.
• Flexibility to work occasional evenings or weekends.
• Prior experience in residential care for adults and children with developmental disabilities.
• CPR/First aid certification is a plus.
• Must be 21+ with a clean driving record.

Responsibilities

• Develop, maintain, and adjust employee schedules to ensure adequate coverage across all shifts and locations.
• Serve as the primary point of contact for support trainers for scheduling questions, changes, overstaffing, and related concerns during regular work hours.
• Schedule and manage required staff training.
• Manage sick and vacation time off requests in accordance with policies.
• Confer/communicate with staff regarding scheduling needs and training.
• Monitor attendance and address troubling patterns per disciplinary processes.
• Provide hands-on floor support during staffing shortages to reduce overtime.
• On-call duties such as the ICF/IID on-call manager phone rotation; collaborate with HR and leadership.
• Maintain confidentiality of employee information and adhere to policies.
• Other duties as assigned.

Skills

Strong communication

Interpersonal skills

Microsoft Office

Google tools

Scheduling software

Flexibility

Residential care experience

CPR/First aid (bonus)

Tools

Scheduling software

Microsoft Office Suite

Google tools

Job description

Developmental Options is a community-based non-profit organization dedicated to providing comprehensive care and services to individuals with developmental delays. The Scheduling Manager role ensures adequate staffing within the ICF/IID program, develops and maintains employee schedules, and coordinates staffing to meet facility needs while supporting leadership in operational tasks.

This full-time, on-site position may require more than 40 hours per week, with a schedule that includes evenings