Scheduling Manager — Flexible Hours, Impactful Coordination

Vista; Madison (CT); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life/AD&D insurance

Long-term disability

403(b) match

Paid time off

Employee Assistance Program

Wellness program

Job summary

Vista Life Innovations seeks a Scheduling Manager to coordinate staff schedules across services and ensure reliable coverage. You will oversee scheduling systems, supervise Per Diem employees and Cross Program Instructor, and liaise with students, staff, and community partners to support consistent service delivery.

The role requires a 3+ year background in human services administration and scheduling, plus proficiency with Office tools and scheduling platforms.

Qualifications

• Bachelor’s degree with three years related experience in human services administration, program coordination, scheduling, logistics, and staff supervision.
• Proficiency with Microsoft Office, Outlook, internet-based tools, scheduling software, case management systems, and workforce scheduling platforms.
• Prior experience supervising, leading, or coordinating per diem/variable staff.

Responsibilities

• Coordinate and communicate staff schedules and coverage needs across departments, resolving conflicts, arranging substitute coverage, and providing direct coverage when necessary to support consistent daily operations.
• Train, and supervise Per Diems and Cross Program Instructor, serving as their primary point of contact.
• Approve timesheets, monitor staff hours, and provide ongoing feedback to support instructor engagement, accountability, and retention.
• Track staffing patterns, cancellations, billing information, and follow-up scheduling needs; maintain accurate records across multiple platforms.
• Serve as a responsive, professional point of contact for scheduling questions and concerns from staff, students/members, counselors, and community partners.

Skills

Scheduling

Staff supervision

Program coordination

Logistics

Human services administration

Education

Bachelor’s degree

Tools

Microsoft Office

Outlook

Scheduling software

Case management systems

Workforce scheduling platforms

Job description

Vista Life Innovations seeks a Scheduling Manager to coordinate staff schedules across services and ensure reliable coverage. You will oversee scheduling systems, supervise Per Diem employees and Cross Program Instructor, and liaise with students, staff, and community partners to support consistent service delivery.

The role requires a 3+ year background in human services administration and scheduling, plus proficiency with Office tools and scheduling platforms.