Scheduling Manager- Appleton

The Top Gun Program - Cornerstone Caregiving; Kimberly, Northern (WI, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Cornerstone Caregiving, a growing non-medical in-home care provider based in Kimberly, WI, is seeking an Office Coordinator responsible for scheduling between clients and caregivers, ensuring compliance, and delivering strong customer service.

You will report to the local Operating Director and participate in administration, on-call rotation, and ongoing office support to help the team staff shifts effectively in our expanding office.

Qualifications

• Experience in home care/healthcare
• Recruiting experience
• Ability to work in a fast-paced office environment

Responsibilities

• Manage schedules between clients and caregivers to ensure all shifts are staffed
• Ensure office compliance with state and federal regulations
• Assist with incoming calls from prospective and current clients and caregivers
• Provide general operational support to the Operating Director
• Rotate after-hours on-call coverage to maintain staffing levels

Skills

Schedule management

Customer service

Compliance

Administration

On-call

Recruiting

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

Office Location:Kimberly, WI

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.