Scheduling Manager

Jobtailor; Golden Valley (MN); On-site; USD 42,000 - 58,000; Full time

Job summary

Jobtailor in Minnesota is seeking a scheduling administrator to support Dayforce-based scheduling, manage the scheduling email account, and notify staff about changes. You will troubleshoot scheduling issues and handle routine admin tasks during daytime hours, with 1-2 evenings weekly and rotating on-call responsibilities.

Ideal candidates are detail-oriented, customer-service focused, and proficient with Microsoft Office.

Qualifications

• Experience working with computers and MS Office.
• Detail-oriented with strong documentation and organizational skills.
• Analytical thinker with good problem-solving abilities.
• Excellent customer service skills and calm under pressure.
• Successful clearance of DHS background check.
• Successful clearance of Motor Vehicle background check.
• Acceptable driving record per company policy.

Responsibilities

• Manage schedules using Dayforce Software
• Support the scheduling email account
• Contact staff about picking up or changing their schedules
• Answer Direct Support Professional questions
• Troubleshoot scheduling issues
• Complete administrative tasks supporting the programs
• Perform additional tasks and responsibilities as assigned
• Work Monday-Friday during daytime hours, with 1-2 evenings per week
• Participate in rotating on-call schedule during the week and weekends

Skills

Customer Service Skills

Detail-Oriented

Analytical Skills

Tools

Dayforce Software

Microsoft Office

Job description

• Manage schedules using Dayforce Software
• Support the scheduling email account
• Contact staff about picking up or changing their schedules
• Answer Direct Support Professional questions
• Troubleshoot scheduling issues
• Complete administrative tasks supporting the programs
• Perform additional tasks and responsibilities as assigned
• Work Monday-Friday during typical daytime business hours, with 1-2 evenings per week
• Participate in a rotating on-call schedule during the week and weekends

Requirements

• Experience working with computers, specifically Microsoft Office products
• Detail-oriented
• Analytical skills
• Great customer service skills
• Ability to remain calm under pressure in a fast-paced environment
• Strong documentation skills
• Well-organized with good follow-through
• Successful clearance of Department of Human Services background check
• Successful clearance of Motor Vehicle Background Check
• Acceptable driving record per Company Policy

Core Competencies

Demonstrates strong organizational and analytical skills while managing schedules and providing exceptional customer service. Proficient in using Dayforce Software and Microsoft Office products to support administrative tasks and troubleshoot scheduling issues.

Highest-signal resume keywords

• Dayforce Software Management
• Microsoft Office Proficiency
• Customer Service Skills
• Detail-Oriented
• Analytical Skills

Hard Skills

• Scheduling Management
• Administrative Tasks
• Troubleshooting
• Documentation Skills

Soft Skills

• Calm Under Pressure
• Well-Organized
• Good Follow-Through

Certifications & Qualifications

• Department of Human Services Background Check
• Motor Vehicle Background Check

Industry Keywords

• Fast-Paced Environment
• On-Call Schedule
• Driving Record Compliance

Tools & Technologies

• Dayforce Software
• Microsoft Office