Scheduling & Logistics Specialist — Customer Service Pro

Orkin; Hawk Ridge (MD); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Maternity benefits

401(k) with match

Paid time off

Tuition reimbursement

Employee discounts

Community involvement

Award-winning training

Job summary

Orkin in Maryland is seeking a Scheduling Logistics & Customer Service Specialist to coordinate daily service routes, support timely customer service, and optimize routing using data and Excel tools.

You will partner with service and call center teams, communicate across departments, and adapt to changing schedules while delivering dependable service. No industry experience required; award-winning training and growth opportunities accompany a stable career with benefits.

Qualifications

• Experience coordinating routing schedules under pressure.
• Relentless about meeting commitments and delivering great service.
• Collaborative, clear, and comfortable communicator across all levels of the business.
• Proficient in Excel and Microsoft Office; quick to learn new systems.
• Agile enough to adjust processes and keep operations running smoothly.

Responsibilities

• Coordinate daily service routes to support timely, efficient customer service.
• Partner with service and call center teams to maintain smooth operations.
• Use data and technology to improve routing, productivity, and efficiency.
• Communicate across departments to resolve issues and adjust to changing schedules.

Tools

Excel

Microsoft Office

Job description

Orkin in Maryland is seeking a Scheduling Logistics & Customer Service Specialist to coordinate daily service routes, support timely customer service, and optimize routing using data and Excel tools.

You will partner with service and call center teams, communicate across departments, and adapt to changing schedules while delivering dependable service. No industry experience required; award-winning training and growth opportunities accompany a stable career with benefits.