Scheduling Lead for Equipment Installations & Logistics

Access Systems - Sales & Administration; Des Moines (IA); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Benefits package

401(k) matching

Training opportunities

Team events

Onsite campus amenities

Job summary

Access Systems in the Des Moines area is seeking a Scheduling Coordinator to manage end-to-end scheduling for equipment deliveries, installations, and pickups, acting as the project lead for copier installations and coordinating with Sales, Warehouse, and Service teams.

You will communicate timelines to customers, seek continuous improvement in scheduling processes, and thrive in a fast-paced, growth-oriented culture at a Midwest-based company with strong training and advancement opportunities.

Qualifications

• 1-3 years related customer service, planning, or logistics experience.
• Strong organizational, multitasking, and relationship building skills.
• Ability to multitask and have high attention to detail.
• Excellent verbal and written communication expertise via phone and in-person.

Responsibilities

• Coordinate and manage end-to-end scheduling projects for equipment deliveries, installations, and pick-ups.
• Serve as the project lead for copier installations, ensuring timelines, resources, and communication flow are aligned.
• Work cross-functionally with Sales, Warehouse, and Service teams to anticipate scheduling conflicts and resolve issues proactively.
• Communicate project timelines and updates to customers, providing a high-touch service experience from start to finish.
• Look for ways to optimize scheduling processes to improve efficiency, reduce errors, and enhance the customer experience.

Skills

Customer service

Planning

Logistics

Communication

Tools

Microsoft Office

Job description

Access Systems in the Des Moines area is seeking a Scheduling Coordinator to manage end-to-end scheduling for equipment deliveries, installations, and pickups, acting as the project lead for copier installations and coordinating with Sales, Warehouse, and Service teams.

You will communicate timelines to customers, seek continuous improvement in scheduling processes, and thrive in a fast-paced, growth-oriented culture at a Midwest-based company with strong training and advancement opportunities.