Scheduling Coordinator — Logistics & Customer Experience

Access Systems, Inc.; Waukee (IA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Career Advancement

Job summary

Access Systems, a dynamic and fast-growing company, is actively hiring a Scheduling Coordinator in Waukee, IA. The role involves coordinating end-to-end scheduling for equipment deliveries, installations, and pick-ups, and serving as the project lead for copier installations.

You will collaborate with Sales, Warehouse, and Service teams to prevent conflicts, communicate timelines to customers, and seek ways to optimize scheduling processes for efficiency and customer satisfaction.

Qualifications

• 1-3 years related customer service, planning, or logistics experience.

Responsibilities

• Coordinate and manage end-to-end scheduling projects for equipment deliveries, installations, and pick-ups.
• Lead each copier installation project with timelines, resources, and communication flow.
• Collaborate with Sales, Warehouse, and Service teams to prevent scheduling conflicts.
• Provide customers with timelines and updates to ensure a high-touch service experience.

Skills

1-3 years experience

Organizational skills

Communication skills

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

Access Systems, a dynamic and fast-growing company, is actively hiring a Scheduling Coordinator in Waukee, IA. The role involves coordinating end-to-end scheduling for equipment deliveries, installations, and pick-ups, and serving as the project lead for copier installations.

You will collaborate with Sales, Warehouse, and Service teams to prevent conflicts, communicate timelines to customers, and seek ways to optimize scheduling processes for efficiency and customer satisfaction.