Scheduling Lead - Equipment Installations & Logistics

Access Systems, Inc.; Des Moines (IA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits package

401k matching

Training & advancement

Company events

Waukee campus facilities

Job summary

Access Systems, a dynamic and fast-growing company, is hiring a Scheduling Coordinator for our onsite Waukee office in the Des Moines metro. This full-time role handles end-to-end scheduling for equipment deliveries, installations, and pickups.

You will lead projects, work across Sales, Warehouse and Service teams to prevent conflicts, and keep customers informed of timelines with a high-touch service. 1–3 years in related roles and strong MS Office skills are preferred; compensation up to

Qualifications

• 1-3 years related customer service, planning, or logistics experience.
• Strong organizational, multitasking, and relationship building skills.
• Excellent verbal and written communication expertise via phone and in-person.
• Extensive software skills - Microsoft Office.

Responsibilities

• Coordinate and manage end-to-end scheduling projects for equipment deliveries, installations, and pick-ups.
• Serve as the project lead for each copier installation, ensuring timelines, resources, and communication flow are aligned.
• Work cross-functionally with Sales, Warehouse, and Service teams to anticipate scheduling conflicts and resolve issues proactively.
• Communicate project timelines and updates to customers, providing a high-touch service experience from start to finish.
• Look for ways to optimize scheduling processes to improve efficiency, reduce errors, and enhance the customer experience.

Skills

Customer service

Logistics planning

Microsoft Office

Tools

Microsoft Office

Job description

Access Systems, a dynamic and fast-growing company, is hiring a Scheduling Coordinator for our onsite Waukee office in the Des Moines metro. This full-time role handles end-to-end scheduling for equipment deliveries, installations, and pickups.

You will lead projects, work across Sales, Warehouse and Service teams to prevent conflicts, and keep customers informed of timelines with a high-touch service. 1–3 years in related roles and strong MS Office skills are preferred; compensation up to