Scheduling & Experience Coordinator | Remote

Lever, Inc.; Michigan; Remote; USD 25,000 - 75,000; Full time

Benefits offered by this job

Flexible remote

Onboarding support

Growth opportunities

Collaborative team

Job summary

Lever, Inc. is seeking a detail-oriented Remote Scheduling & Experience Coordinator to help manage client schedules, reservations, and overall experiences in a fully remote setting.

You will coordinate service details, maintain records, and communicate professionally with clients across email, phone, and online platforms. The role rewards reliability, strong organization, and independence in a digital work environment.

Qualifications

• Excellent written and verbal communication are required.
• Strong organizational skills and attention to detail.
• Comfortable using online systems and digital tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service, scheduling, or administrative experience preferred.

Responsibilities

• Coordinate scheduling and reservation requests for clients.
• Assist with organizing service details, timelines, and related arrangements.
• Maintain accurate client records and scheduling information in internal systems.
• Communicate professionally with clients via email, phone, and online platforms.
• Review confirmations and service details for accuracy and completeness.
• Provide general administrative and customer support.
• Follow established processes and workflows.
• Collaborate with internal teams to ensure smooth coordination and service delivery.

Skills

Written communication

Verbal communication

Organizational skills

Remote work

Customer service

Scheduling experience

Tools

Online systems

Scheduling software

CRM systems

Job description

Position Overview

We are seeking an organized and service-focused Remote Scheduling & Experience Coordinator to assist with coordinating schedules, managing reservations, and supporting overall client experiences in a remote environment. This position emphasizes attention to detail, communication, and administrative support to ensure a seamless and positive experience for clients.

This role is ideal for individuals who are dependable, detail-oriented, and comfortable working independently using digital tools.

Key Responsibilities

• Coordinate scheduling and reservation requests for clients
• Assist with organizing service details, timelines, and related arrangements
• Maintain accurate client records and scheduling information in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and service details for accuracy and completeness
• Provide general administrative and customer support
• Follow established processes and workflows
• Collaborate with internal teams to ensure smooth coordination and service delivery

Qualifications:

• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Comfortable using online systems and digital tools
• Ability to manage multiple tasks in a remote environment
• Customer service, scheduling, or administrative experience preferred
• Reliable internet access and ability to work remotely

What We Offer

• Flexible remote work environment
• Step-by-step onboarding and ongoing support
• Opportunities for growth and advancement based on performance
• Supportive and collaborative team environment

$25,000 - $75,000 a year

Work Environment

• Fully remote position
• Structured and supportive team environment
• Training and resources provided

Additional Information

We are committed to maintaining a professional, inclusive, and service-focused environment. Candidates should demonstrate reliability, strong organizational skills, and a client-focused mindset.