Remote Scheduling & Experience Coordinator

Lever, Inc.; Sudbury (MA); Remote; USD 25,000 - 75,000; Full time

Benefits offered by this job

Flexible remote work

Onboarding and growth opportunities

Training and resources provided

Job summary

Lever, Inc. is seeking a Remote Scheduling & Experience Coordinator to support scheduling, reservations, and client experiences in a fully remote environment. The role emphasizes organization, communication, and administrative support to ensure a seamless client experience.

The ideal candidate is dependable, detail-oriented, and comfortable using digital tools and working independently, with strong written and verbal communication and the ability to manage multiple tasks remotely.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and digital tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service, scheduling, or administrative experience preferred.

Responsibilities

• Coordinate scheduling and reservation requests for clients.
• Assist with organizing service details, timelines, and related arrangements.
• Maintain accurate client records and scheduling information in internal systems.
• Communicate professionally with clients via email, phone, and online platforms.
• Review confirmations and service details for accuracy and completeness.
• Provide general administrative and customer support.
• Follow established processes and workflows.
• Collaborate with internal teams to ensure smooth coordination and service delivery.

Skills

Strong written and verbal comms

Excellent organizational skills

Comfortable using online systems

Multitasking in remote env

Customer service/administrative exp

Tools

CRM systems

Email platforms

Scheduling tools

Job description

Position Overview

We are seeking an organized and service-focused Remote Scheduling & Experience Coordinator to assist with coordinating schedules, managing reservations, and supporting overall client experiences in a remote environment. This position emphasizes attention to detail, communication, and administrative support to ensure a seamless and positive experience for clients.

This role is ideal for individuals who are dependable, detail-oriented, and comfortable working independently using digital tools.

Key Responsibilities

• Coordinate scheduling and reservation requests for clients
• Assist with organizing service details, timelines, and related arrangements
• Maintain accurate client records and scheduling information in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and service details for accuracy and completeness
• Provide general administrative and customer support
• Follow established processes and workflows
• Collaborate with internal teams to ensure smooth coordination and service delivery

Qualifications:

• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Comfortable using online systems and digital tools
• Ability to manage multiple tasks in a remote environment
• Customer service, scheduling, or administrative experience preferred
• Reliable internet access and ability to work remotely

What We Offer

• Flexible remote work environment
• Step-by-step onboarding and ongoing support
• Opportunities for growth and advancement based on performance
• Supportive and collaborative team environment

$25,000 - $75,000 a year

Work Environment

• Fully remote position
• Structured and supportive team environment
• Training and resources provided

Additional Information

We are committed to maintaining a professional, inclusive, and service-focused environment. Candidates should demonstrate reliability, strong organizational skills, and a client-focused mindset.