Scheduling & Reservations Specialist – Online

Destination Knot; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

A dynamic scheduling service is seeking a Scheduling & Reservations Specialist to manage client coordination and reservation management in a remote environment. The role involves coordinating bookings, maintaining records, and ensuring positive client interactions. Ideal candidates will be organized, tech-savvy, and have strong communication skills. The position offers a salary range of $45,000 - $65,000 annually.

Qualifications

• Strong organizational and time-management skills necessary for efficient task handling.
• Excellent written and verbal communication for clear client interactions.
• Ability to work independently in a fully remote environment.

Responsibilities

• Coordinate and manage client scheduling and reservation requests.
• Maintain accurate records and documentation within internal systems.
• Provide timely follow-up to ensure a smooth client experience.

Skills

Organizational skills

Time-management

Communication skills

Customer-focused mindset

Job description

Position Overview:

We are seeking a detail-oriented and organized Scheduling & Reservations Specialist to support client coordination and reservation management in a remote environment. This role focuses on assisting with scheduling requests, maintaining accurate reservation records, and delivering a positive client experience through clear communication and follow-up.

This is a fully remote position suited for individuals who are dependable, tech-savvy, and comfortable working in a structured, process-driven role.

Key Responsibilities:

• Coordinate and manage client scheduling and reservation requests
• Assist with booking updates, modifications, and confirmations
• Maintain accurate records and documentation within internal systems
• Communicate professionally with clients via email, phone, and messaging tools
• Support internal teams by ensuring schedules and reservations are properly aligned
• Monitor deadlines and follow established workflows and procedures
• Provide timely follow-up to ensure a smooth client experience

Qualifications:

• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• Comfortable working independently in a remote setting
• Basic computer proficiency and ability to learn new systemsDetail-oriented with the ability to manage multiple tasks
• Customer-focused mindset with a professional demeanor

Preferred Skills:

• Prior experience in scheduling, reservations, customer service, or administrative support
• Familiarity with online scheduling tools or booking systems
• Experience working in a remote or virtual environment

Work Environment:

• Fully remote
• Flexible scheduling within business needs
• Supportive, team-oriented environment
• Structured training and ongoing resources provided

$45,000 - $65,000 a year