Scheduling & Customer Success Coordinator

Bath Fitter; Duncan (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

6 Paid Holidays

PTO

401K with Match

Quarterly Bonus Opportunities

Job summary

Bath Fitter in Duncan, SC is seeking a detail-oriented Project Coordinator to serve as the branch point of contact for customer service and to coordinate sales, installation, and service appointments. This full-time role requires strong data entry and MS Word/Excel skills, and a proactive, team-oriented mindset in a fast-paced environment.

Based in the Duncan, SC office, the candidate will multitask across operations, customer communications, and scheduling, ensuring timely completion of tasks

Qualifications

• Minimum 2 years in customer service or administrative role.

Responsibilities

• Answering incoming customer calls
• Communicating amongst the team
• De-escalation
• Scheduling and routing of appointments
• General clerical duties
• Data entry
• Plan, organize, and complete assigned work in a timely manner.
• Other duties as assigned.

Skills

Customer Service

Communication

Organization

Data entry & reporting

Interpersonal skills

Self-motivated

Teamwork

Friendly demeanor

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Bath Fitter in Duncan, SC is seeking a detail-oriented Project Coordinator to serve as the branch point of contact for customer service and to coordinate sales, installation, and service appointments. This full-time role requires strong data entry and MS Word/Excel skills, and a proactive, team-oriented mindset in a fast-paced environment.

Based in the Duncan, SC office, the candidate will multitask across operations, customer communications, and scheduling, ensuring timely completion of tasks