Appointment Coordinator

Bathrooms of Charleston; Charleston (SC); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Company-matched IRA retirement benefit after 6 months

Paid vacation after 12 months

Hands-on training with industry experts

Unlimited growth opportunities

Job summary

A respected remodeling company in Charleston is seeking an Appointment Coordinator. This role serves as the first point of contact for homeowners interested in renovations, requiring strong communication and organizational skills. The position offers a salary of $15-$25 per hour based on experience, along with performance-based bonuses. Benefits include a company-matched IRA after six months and paid vacation after one year, with opportunities for growth as the call center expands.

Qualifications

• Excellent phone and written communication skills.
• Customer service, appointment setting, or inside sales experience preferred.
• Basic computer skills; experience with CRM tools a plus.

Responsibilities

• Call warm leads interested in bathroom renovations.
• Qualify prospects by understanding their needs.
• Schedule design consultations for the sales team.
• Manage lead activity in CRM software.
• Support the office team with tasks as needed.

Skills

Honesty

Empathetic listening

Communication skills

Detail-oriented

Customer interaction

Job description

Bathrooms of Charleston

Appointment Coordinator

Bathrooms of Charleston | South Carolina | $15-$25/hour + Bonuses/Incentives | Full-Time

Candidates must currently reside in South Carolina to be considered for this position. Applications from individuals outside of this area will not be eligible.

Help Homeowners Start Their Dream Bathroom Renovation

Bathrooms of Charleston is growing, and we're looking for an energetic, motivated Appointment Coordinator to join our team. In this role you'll be the first point of contact for homeowners interested in bathroom renovations--creating an exceptional first impression and guiding them toward the next step in their remodeling journey.

This role is ideal for someone who enjoys talking with people, staying organized, and wants to grow into a leadership position as our call center department expands.

What You'll Do

• Call and follow up with warm leads who have expressed interest in bathroom renovations
• Qualify prospects by understanding their needs, goals, and project timelines
• Schedule design consultations and estimate appointments for the sales team
• Manage lead activity in CRM software; ensure accurate notes and updates
• Provide professional, courteous communication with all clients
• Support the office team with light administrative or scheduling tasks as needed

What We're Looking For

• Honest, hungry, humble, and coachable - the right attitude matters most
• Enjoys interacting with customers and building rapport
• Strong empathetic listening and communication skills
• High attention to detail and organization
• Leadership potential and desire for professional growth

What You Bring

• Excellent phone and written communication skills
• Customer service, appointment setting, or inside sales experience (preferred)
• Comfortable working independently in a remote environment
• Basic computer skills; experience with CRM or scheduling tools a plus
• Positive attitude and commitment to meeting weekly call and booking goals

Compensation & Benefits

Pay: $15-$25 per hour, based on experience + performance-based bonuses and incentives

Benefits:

• Company-matched IRA retirement benefit after 6 months
• Paid vacation after 12 months
• Hands‑on training with an industry-leading expert
• Proven systems and processes for success
• Unlimited growth and leadership opportunities

Why Bathrooms of Charleston

• Specialists in bathroom remodeling--trusted for expert craftsmanship and respectful service
• Growing company with a clear path to leadership as the call center expands

Ready to Grow With Us?

If you're a motivated communicator who enjoys helping people and wants to work remotely with a respected remodeling company, we'd love to hear from you.

Bathrooms of Charleston is an equal opportunity employer.