Scheduling Coordinator — Logistics & Customer Care Hub

American Waterworks; Rochester (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Tools and training

Great team

Growth opportunities

Positive culture

Vision insurance

Dental insurance

Life insurance

401(k) with company match

7 holidays

Vacation accrual

Job summary

American Waterworks in Rochester, MN is seeking a Scheduling Coordinator who can be an organizational rock star, acting as an ambassador to customers while supporting our production crews. You will review and coordinate all paperwork for installations, schedule workloads, and keep clients informed about timelines and quality issues.

The role requires strong logistics and admin experience, exceptional phone and interpersonal skills, and proficiency with Microsoft Office; join a company that

Qualifications

• Experience in logistics, administration, and/or customer service.
• Exceptional telephone and interpersonal skills.
• High attention to detail with ability to see the big picture.
• Proficiency in Microsoft Office and ability to navigate software programs.

Responsibilities

• Be the glue that keeps all the logistical aspects of our construction jobs running well.
• Review and coordinate all paperwork needed for our production installations.
• Stay in close communication with our customers for each project, including scheduling their installations, checking on quality issues, and ensuring that they are constantly in the know.
• Keep client records and files updated so they are always ready when we need them.
• Ensure our construction projects are complete and error-free.
• Provide tactical support to the production department and managers.

Skills

Logistics experience

Administrative skills

Customer service

Tools

Microsoft Office

Job description

American Waterworks in Rochester, MN is seeking a Scheduling Coordinator who can be an organizational rock star, acting as an ambassador to customers while supporting our production crews. You will review and coordinate all paperwork for installations, schedule workloads, and keep clients informed about timelines and quality issues.

The role requires strong logistics and admin experience, exceptional phone and interpersonal skills, and proficiency with Microsoft Office; join a company that