Shipping Coordinator

Rotork; New York (NY); On-site; USD 36,000 - 60,000; Full time

Job summary

Rotork is seeking a detail-oriented Shipping Coordinator to join our Rochester team. You will manage all aspects of shipping operations, ensuring timely and accurate delivery while maintaining professional communication with carriers, clients, and internal teams.

The ideal candidate has 1–2 years in shipping/logistics, strong organizational skills, and proficiency with shipping management systems and MS Office. International shipping experience is a plus. This is an on-site role in Rochester, NY.

Qualifications

• 1–2 years of experience in shipping coordination, logistics, or related role.
• Experience with shipping documentation and bills of lading.
• Strong organizational skills and attention to detail.

Responsibilities

• Coordinate and schedule shipments with timely delivery.
• Prepare shipping docs: bills of lading, packing slips, labels.
• Track shipments and provide customers with updates.
• Communicate with carriers and vendors to arrange pickups and rates.
• Maintain records of shipments, inventory, and costs.
• Verify contents, weights, dimensions per carrier requirements.
• Identify and resolve shipping issues and complaints promptly.
• Monitor delivery schedules and follow up on delays.
• Organize shipping supplies and equipment.
• Analyze shipping data for process improvements and cost savings.

Skills

Organization

Time management

Attention to detail

Communication

Problem solving

Independence

Teamwork

Inventory tracking

Carriers knowledge

Data entry

Tools

Microsoft Office

Shipping management systems

Carrier software platforms

Inventory/Warehouse software

Job description

We are seeking a detail-oriented and organized Shipping Coordinator to join our team in Rochester, United States. In this role, you will be responsible for coordinating and managing all aspects of our shipping operations, ensuring timely and accurate delivery of products to our customers. The ideal candidate will demonstrate exceptional organizational skills, attention to detail, and the ability to work efficiently in a fast-paced environment while maintaining professional communication with internal teams, carriers, and clients.

• Coordinate and schedule shipments, ensuring accurate and timely delivery of products to customers
• Prepare and process shipping documentation, including bills of lading, packing slips, and shipping labels
• Track shipments using shipping management systems and provide customers with delivery updates and tracking information
• Communicate with shipping carriers and vendors to arrange pickups, resolve delivery issues, and negotiate rates
• Maintain accurate records of all shipments, inventory levels, and shipping costs
• Verify shipment contents, weights, and dimensions to ensure compliance with carrier requirements and shipping regulations
• Identify and resolve shipping discrepancies, damages, and customer complaints in a timely manner
• Monitor delivery schedules and follow up on delayed or problematic shipments
• Organize and maintain shipping supplies and equipment
• Assist in analyzing shipping data to identify opportunities for process improvements and cost savings

• 1-2 years of experience in shipping coordination, logistics, or a related operational role
• Strong organizational and time management skills with the ability to prioritize multiple tasks
• Exceptional attention to detail and accuracy in data entry and documentation
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Experience with shipping management systems and carrier software platforms
• Knowledge of shipping regulations, compliance requirements, and carrier guidelines
• Excellent written and verbal communication skills
• Strong problem-solving abilities and customer service orientation
• Ability to work independently and as part of a team in a dynamic environment
• Familiarity with inventory tracking systems and warehouse management software (preferred)
• Experience with international shipping procedures (preferred)

#HP

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business