Waste Logistics Coordinator

Arcwood Environmental, LLC; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

Arcwood Environmental, LLC is seeking a Waste Scheduler to manage waste pickup scheduling requests nationwide, coordinating with Sales, Operations and Logistics to ensure timely service. The role requires 2+ years in customer experience or office settings and preferred experience in environmental waste.

Strong communication and data entry are essential. The ideal candidate will maintain MMS system proficiency, prioritize safety, and support proactive scheduling while addressing customer needs

Qualifications

• 2+ years of relevant customer experience, project management or office experience (required)
• Previous experience within environmental waste or a related technical area (preferred)
• Bachelor’s degree in environmental science or related field is preferred
• High school diploma or equivalent is required

Responsibilities

• Receive and coordinate waste pickup scheduling requests and calls from customers and Arcwood personnel nationwide
• Coordinate scheduling with Sales, Operations and Logistics to ensure timely service
• Enter scheduling orders into the MMS system accurately and promptly
• Communicate with customers via phone and email to confirm pickup dates and arrangements
• Support customer experience by proactively scheduling pickups and flagging missing routine requests
• Assist in prioritizing pickups when transportation capacity is limited
• Resolve issues related to transportation, scheduling and logistics
• Maintain knowledge of MMS system and adapt to changing processes

Skills

Customer experience

Project management

Office experience

Education

High school diploma or equivalent

Bachelor’s degree in environmental science or related field

Job description

Arcwood Environmental, LLC is seeking a Waste Scheduler to manage waste pickup scheduling requests nationwide, coordinating with Sales, Operations and Logistics to ensure timely service. The role requires 2+ years in customer experience or office settings and preferred experience in environmental waste.

Strong communication and data entry are essential. The ideal candidate will maintain MMS system proficiency, prioritize safety, and support proactive scheduling while addressing customer needs