Scheduling Coordinator Lead

Yale New Haven Health Urgent Care; Oregon; Hybrid; USD 45,000 - 65,000; Full time

Job summary

Yale New Haven Health Urgent Care seeks a Lead Scheduling Coordinator to support site managers, providers, and staff by optimizing schedules, budgeting, and forecasting in a fast-paced urgent care setting.

The role is telecommuting, with responsibilities spanning data accuracy, time-off approvals, and staff coverage coordination. Strong MS Office and workforce management skills are essential.

Qualifications

• High School Diploma required; 2 years’ experience preferred.
• Experience with scheduling, budgeting, and forecasting is desirable.
• Must have reliable internet and private workspace; telecommuting role.

Responsibilities

• Develop and maintain scheduling information and accuracy.
• Coordinate with Scheduling Manager to resolve scheduling changes timely.
• Maintain documentation of changes and communications with staff.
• Manage time-off approvals/denials and patient/provider schedules.

Skills

Scheduling

Forecasting

Leadership

Microsoft Office

ADP/Workforce management

Education

High School Diploma

Tools

ADP

Solv Scheduling

Excel

Outlook

Job description

We are seeking energetic and reliable professionals to join our Scheduling Team as a Lead Scheduling Coordinator. The successful candidates will be responsible for supporting Site Area Managers, employees, and providers with their individual and clinic schedules as well as managing their time off. Our Lead Scheduling Coordinators work to improve staffing by scheduling, budgeting, and forecasting for fast-paced and growing Urgent Care. Other clerical and administrative tasks are performed as required. The employee emulates the ideals set forth in the Yale New Haven Health Urgent Care Mission Statement.

Residency Requirement

Candidates must reside within one of our service states: Connecticut, New York, or Massachusetts.

Specific Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Scheduling Coordinator’s duties shall include, but not be limited to:Developing and maintaining scheduling informationWork closely with the Scheduling Manager to ensure data is accurate and usefulEnsures scheduling issues or changes are addressed in a timely mannerMaintain accurate and appropriate documentation of all changes and communication with Managers and Clinical staffManage all Clinical schedules in ADP and assists with Provider SchedulesManage Time off Approval/DenialsSchedule all float SchedulesEffectively manage Solv Scheduling based on staffingWork closely with Site Area Managers to obtain additional staff coverage as neededComplete payroll for providersData and reportingWorking closely with Medical Leadership

Competencies

Technology savvy, computer skillsSkill in obtaining and maintaining accurate schedulesAbility to initiate and complete tasks related to job duties without direct request of supervisorAbility to work well with others and be willing to help when neededAbility to act as a support and role model for team membersAssist other team members as neededMaintains strictest confidentiality at all timesAbility to multi-task with schedules, communications, and other responsibilitiesWillingness to adhere to all in-house and legal regulationsExcellent communication and organizational skillsAbility to multi-task in an environment of continued improvement

Work Environment

This job is a telecommuting/ work from home position and operates in a virtual environment. This role routinely uses standard office equipment such as computers and phones.

Position Type/Expected Hours of Work

The hours of work and days vary and may include nights, alternating weekends and holidays.

Travel

Some out of the area travel may be expected to attend training and or meetings.

Required Education and Experience

High School Diploma is required2 years’ experience preferredReliable internet and computer access.Private uninterrupted workspace required

Required Skills

Strong Functional analytical skills (budgeting, costing, etc.)Strong Forecasting abilityStrong leadership skillsAbility to create well organized, accurate, and concise material and work documentation for organizational use.Strong knowledge of Microsoft applications including Outlook, Excel, and Access with the ability to create and maintain data bases.Strong hands on knowledge of work force management tools and the ability to maintain them