Scheduling Coordinator I — Growth Path in Design & Ops

Storm-Smart-Building-Systems-LLC; Fort Myers (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Health, Dental and Vision

Company-paid Group Life Insurance

Paid Time Off

Holiday Pay

Generous 401(k) with 4% employer match

Tuition reimbursement

Short Term Disability Plan

Critical illness, Hospital Indemnity,

Volunteer Time Off

Parental Leave

Job summary

Storm Smart is seeking an entry-level Scheduling Coordinator I in Fort Myers, FL to support the design and punch-out teams. You will organize appointments, coordinate inspections, and ensure accurate scheduling across internal groups and customers.

This role serves as a primary customer contact for scheduling details, with training provided to advance to Scheduling Coordinator II based on performance and competency. A collaborative, detail-oriented mindset is essential.

Qualifications

• High school diploma or GED required; Associate's degree or related coursework preferred.
• 0–2 years in customer service, scheduling, administrative support, call center, or office operations.
• Experience in construction, home services, manufacturing, or installation environments is a plus.
• Familiarity with scheduling systems, CRM platforms, or office software preferred.
• Able to communicate professionally with customers and internal teams.
• Willingness to learn scheduling workflows, systems, and industry processes.
• Proven reliability, organization, and attention to detail.
• Interest in developing into Scheduling Coordinator II through performance and training.

Responsibilities

• Coordinate and schedule retail design appointments, punch-out services, inspections, and follow-up visits.
• Confirm appointments with customers and communicate scheduling details.
• Maintain accurate scheduling and project information in company systems.
• Monitor daily schedules for coverage, readiness, and accuracy.
• Communicate changes and reschedules to internal teams in a timely manner.
• Follow up on inspections and update system with results.
• Log all customer and internal communications.
• Support resolution of scheduling conflicts and basic customer concerns.

Skills

Organizational skills

Time management

Professional communication

Multitasking

Scheduling software

CRM/ERP proficiency

Education

High school diploma or GED

Associate's degree or coursework preferred

Tools

Scheduling software

CRM/ERP systems

Office software

Job description

Storm Smart is seeking an entry-level Scheduling Coordinator I in Fort Myers, FL to support the design and punch-out teams. You will organize appointments, coordinate inspections, and ensure accurate scheduling across internal groups and customers.

This role serves as a primary customer contact for scheduling details, with training provided to advance to Scheduling Coordinator II based on performance and competency. A collaborative, detail-oriented mindset is essential.