Projects Scheduler & Dispatcher — Onsite Ops Champion

First Coast Home Pros; Jacksonville (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Daytime hours

2 weeks PTO after 90 days

7 paid holidays after 90 days

Excellent benefits

Mentorship and professional growth

Job summary

First Coast Home Pros in Jacksonville, FL is seeking a highly organized Scheduler / Dispatcher / Project Coordinator to join our team. This role keeps projects, customers, field crews, and internal teams moving smoothly across daily operations.

The ideal candidate communicates clearly, juggles multiple priorities, and delivers exceptional customer service while aligning schedules, resources, and deadlines to client expectations.

Qualifications

• Excellent verbal and written communication required.
• Strong organizational and time-management abilities.
• Experience in scheduling, dispatching, or project coordination.
• Ability to manage multiple projects, customers, and deadlines.
• Detail-oriented and proactive problem solver.
• Comfort with email, text, and scheduling systems.

Responsibilities

• Answer calls and respond to customer questions professionally.
• Schedule estimates, appointments, and jobs with coordination.
• Maintain clear communication with customers throughout projects.
• Manage company email inboxes and follow up.
• Coordinate schedules with field teams and vendors.
• Order materials and track deliveries.
• Keep project and scheduling information up to date.

Skills

Excellent communication

Organizational skills

Time-management

Scheduling experience

Dispatching experience

Customer service mindset

Job description

First Coast Home Pros in Jacksonville, FL is seeking a highly organized Scheduler / Dispatcher / Project Coordinator to join our team. This role keeps projects, customers, field crews, and internal teams moving smoothly across daily operations.

The ideal candidate communicates clearly, juggles multiple priorities, and delivers exceptional customer service while aligning schedules, resources, and deadlines to client expectations.